Retirement and Benefits Technician 2 (Survivor Technician 02-8034)

This position is open to Alaska Residents only. Please check our

residency definition

to determine if you qualify.

Effective July 1, 2026 the wage for this position increased by 3%. The wage listed in this job posting reflects the increase.

RECRUITMENT EXTENSION NOTICE

The recruitment period for this vacancy has been extended to allow for a larger applicant pool. If you have already applied there is no need to reapply.

What You Will Be Doing

This position will serve as a Retirement and Benefits Technician II for the Survivor Unit Team. The team assists a spouse or a beneficiary of a recently deceased member to receive monetary and/or health benefits.  The team processes death benefits for the Public Employees' Retirement System (PERS), Teachers' Retirement System (TRS), Judicial Retirement System (JRS), National Guard Naval Militia Retirement System (NGNMRS), Elected Public Officials Retirement System (EPORS), the Defined Contributions Plans, Alaska Supplemental Benefits Annuity Plan (SBS) and Deferred Compensation Plan (DCP).

Our Organization, Mission, and Culture

The Division of Retirement and Benefits administers the State of Alaska and political subdivision retirement and benefit plans. Our focus is to deliver excellent, accurate, and timely service to our member community.

The Benefits of Joining Our Team

Employees enjoy the satisfaction of working together to assist our members during a difficult transition.

The Working Environment You Can Expect

The workspace is located on the sixth floor of the State Office Building in downtown Juneau.  The hours are from 8:00 a.m. to 4:30 p.m. Monday through Friday.

Who We Are Looking For

We are interested in candidates who possess some or all of the following position specific competencies:

Arithmetic/Mathematical Reasoning: Performs computations such as addition, subtraction, multiplication, and division correctly; solves practical problems by choosing appropriately from a variety of mathematical techniques such as formulas and percentages.

Customer Service: Anticipates and meets the needs of both internal and external customers. Delivers high-quality products and services; is committed to continuous improvement.

Flexibility: Is open to change and new information; rapidly adapts to new information, changing conditions, or unexpected obstacles.

Reading Comprehension: Understands and interprets written material, including technical material, rules, regulations, instructions, reports, charts, graphs, or tables; applies what is learned from written material to specific situations.

Computer Skills: Uses computers, software applications, databases, and automated systems to accomplish work.