Shuttle Driver

Warehouse, Admin

Shuttle Driver

$22.00 - $25.00 / hour

Juneau

As the only aerial tramway in Southeast Alaska, guests at the Goldbelt Tram are invited to soar to new heights in scenic adventure aboard Juneau's top attraction. We offer locals and visitors an opportunity to experience breathtaking Alaska scenery, explore the miles of trails atop Mount Roberts, and learn more about Alaska Native culture.

Summary

Goldbelt TRAM is seeking a motivated and customer-focused individual to join our team as a Shuttle Driver. The Shuttle Driver will play a key role in ensuring smooth and efficient shuttle and parking operations, providing guests with a positive arrival and departure experience.

We're excited to share that the job is based in beautiful Juneau, Alaska! We kindly ask that all applicants either live in Juneau or be open to relocating at their own expense.

Pay and Benefits:

Seasonal Employees are eligible for the Seasonal Employee Layoff Bonus Plan. The plan is designed to provide an effective means to motivate and compensate eligible seasonal employees during the term of their assignment. However, Goldbelt, Inc. may, in certain limited circumstances, grant discretionary performance bonuses outside of this program, in the sole discretion of the Company.

Goldbelt, Inc. hopes that by providing short-term incentive compensation, this will motivate and increase the retention rate among its employees which in turn will enhance Goldbelt Inc.’s long-term value.

Starting Rate: $22.00 - DOE

Job Duties

Operates assigned shuttle routes safely and consistently providing reliable and timely transport.

Conducts pre-trip and post-trip inspections.

Direct vehicles to available parking spaces in an organized and efficient manner

Greet guests upon arrival and departure, providing friendly and professional assistance as needed

Collect parking fees and issue receipts, ensuring accuracy in transactions

Monitor the parking lot area for any safety hazards or security concerns, taking appropriate action as needed

Manage traffic flow within the parking lot, especially during peak times, to minimize congestion and ensure safety

Keep the vehicle and parking lot clean and well-maintained, including removing debris and snow as necessary

Effectively communicate with guests and colleagues to provide information and assistance as required

Address guest inquiries, complaints, and issues promptly and professionally, seeking solutions to ensure guest satisfaction

Adhere to company policies and procedures, as well as relevant regulations and guidelines, to maintain a safe and compliant parking environment

Performs other duties as assigned.

Necessary Skills and Knowledge

Knowledge of customer service techniques

Strong communication and interpersonal skills

Ability to work effectively in a fast-paced environment

Attention to detail and a focus on delivering high-quality service

Physical ability to stand, walk, and lift objects as needed

Ability to work independently and manage multiple tasks and priorities effectively

Minimum Qualifications (education, experience, skills)

Must hold and maintain a valid State Issued Driver's License

Previous experience in customer service or a similar role

Flexibility to work varying shifts, including evenings, weekends, and holidays

Ability to successfully pass a background check

Preferrred Qualifications (education, experience, skills)

High School Diploma or GED

Knowledge of safety and emergency procedures

Current CPR and first aid certificates.

Apply here:

Shuttle Driver in Juneau, Alaska | Goldbelt, Inc.

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