Server/Prep Guide

Server/Prep Guide

$15.00 / hour + tips

Ketchikan

The Server/Prep Guide position provides quality customer service to tourists while helping guide them through a culinary experience.  The Server/Prep Guide will be required to provide narrated tours including educational background of foods to guests throughout their tour.  This position works in a fast-paced environment involving all aspects of food prep, cleaning and serving and will work at any of the three locations listed above:  Saxman Community Center, George Inlet Cannery, and Eagle’s Nest

Essential Functions and Responsibilities

Service of local Alaskan food and beverage products to customers.

Prep and prepare food and beverage for weekly counts.

Prep and prepare workspace for various tours.

Present knowledge of local products to customers.

Maintain a clean work environment throughout the day.

Quickly and efficiently turn over workspace between tours.

Work Environment

Work area will be free from debris, dust, spilled liquids, and food particles. Employee will maintain all workspaces in a clean and organized manner.

Education and/or Experience

High school diploma or equivalent.

Alaska State TAPS Certificate required.

Alaska State Food Handlers Card.

At least one year of experience in customer service or food and beverage service is preferred but not required.

Preferred experience in tourism or tourist-based work environment (i.e. guide).

Qualifications and Requirements

Preferred minimum age of 19 years.

Ability to work under pressure, handle stress and deliver professional customer service.

Ability to work long hours, weekends, and holidays.

Ability to stand for long periods of time.

Ability to work in a fast-paced environment with minimum oversight.

Ability to provide given narrative to guests with strong oral communication skills.

Must have authorization to work in the United States as defined by the Immigration Reform Act of 1986.

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