Public Assistance Programs Officer

Job Description

This Individual Position is Exempt from the Hiring Freeze. Qualified Applicants are Encouraged To Apply.

Welcome to the Department of Health.

We’d be delighted to have you join our team.

If you envision yourself in this role and are ready to start an exciting career with us, apply today.

This Position Is Open To Current Department of Health Employees Only.

Please check the definition below to determine if you qualify.

We invite you to watch our "Welcome to DPA" video here:

https://vimeo.com/1023052645?share=copy

What you will be doing:

As the Public Assistance Programs Officer, you will manage the Fair Hearing Unit at the Division of Public Assistance.  As the manager, you are responsible for the statewide administration of the Division of Public Assistance Fair Hearing function.

You will also provide management, coordination, and development of policy and procedures to ensure compliance with federal and state regulations and to provide participants with due process through the fair hearing process.

This position is the primary Division fair hearing contact for the Department of LAW and client advocate attorneys.

Our organization, mission, and culture:

The Division of Public Assistance is committed to promoting self-sufficiency and providing basic living expenses to Alaskans in need. At the Division of Public Assistance, we work for the common good of, and earn the respect of, the clients, families, and communities we serve. We honor cultural, geographic, and economic diversity and seek community involvement in our decisions and service delivery.

The benefits of joining our team:

The Division of Public Assistance is devoted to developing and sustaining a quality workforce by providing staff training and encouraging career advancement within the agency. You will have the opportunity to develop skills and build knowledge and competencies to assist you in your future career goals. We believe in your career growth and advancement opportunities within our division.

We provide a competitive benefit package, flexible work schedules, and job stability.

The working environment you can expect:

This postion is located in Anchorage.

This position is a senior member of the Program Integrity Section leadership. You will work independently in a dynamic and time-driven environment.

The position offers the option to work full-time in an office setting or a hybrid telework schedule.

Who we are looking for:

The ideal candidate will possess some or all of the following position-specific competencies in addition to the minimum qualifications listed below:

Oral and Written Communication:

Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral and written presentations; listens to others, attends to nonverbal cues, and responds appropriately.

Accountability:

Holds self and others accountable for measurable high-quality, timely, and cost-effective results. Determines objectives, sets priorities, and delegates work. Accepts responsibility for own actions and decisions. Complies with established control systems and rules.

Decision Making:

Makes sound, well-informed, and objective decisions; perceives the impact and implications of decisions; commits to action, even in uncertain situations, to accomplish organizational goals; causes change.

Special Notice

:

Some positions in this class may require eligibility for commission as a Special Officer with the State of Alaska as a condition of hire.

Some positions require applicants to pass a background investigation, which includes a criminal record check for conviction of felony or misdemeanor crimes, as a prerequisite to employment.

Some positions require incumbents to possess a valid and current Alaskan driver's license and operate a motor vehicle.

To view the general description and example of duties for this job class, please go to the following link and search for

Public Assistance Programs Officer

:

https://www.governmentjobs.com/careers/Alaska/

classspecs

Minimum Qualifications

Competency-Based Minimum Qualifications Instructions

This job class uses competency-based minimum qualifications.

Please ensure your application

(through work history, volunteer experience (duties summary), training, education, licenses, certifications, etc.) supports how you have gained the knowledge, skills, abilities, and behaviors (competencies) and that you possess the minimum required competencies for the job class.

Competency Description

The competency description(s) listed below have been designed to promote a common understanding of the essential elements of the job class.  They highlight the more general and customary knowledge, skills, abilities (KSAs), tasks, and behaviors used to describe the competency.  They typically list expectations rather than specific tasks and are to be used only as parameters and guidelines.  A competency’s description is not intended to define every KSA, task, and behavior needed to meet the competency successfully, but rather to provide the manager/agency with a broad reference of options for how an applicant can meet the job expectation.

Please ensure your application (through work history, training, education, licenses, certifications, etc.) supports/demonstrates that you possess the minimum required competencies for the job class.

Minimum Qualifications

Any combination of education and/or experience that provides the applicant with the knowledge, skills, and abilities in:

Federal and state laws

, knowledge of  regulations, and policies governing the administration of public assistance programs;

Budget:

Budgetary and fiscal practices related to public assistance programs; and

Public Relations,

personnel administration, and office practices, methods, and procedures

Equivalent to those typically gained by:

Professional experience in administering public assistance programs; interpreting public assistance eligibility requirements or regulations; or administering, managing, or supervising an automated medical payment system, such as may be gained in a hospital, large medical clinic, or medical insurance company.

Additional Required Information

At the time of the interview, please provide the following:

Three (3) professional references, whom we may contact by phone are required. One (1) of these references must be your current or most recent supervisor, if not already provided in the application.

Current performance evaluation, if available.

A copy of academic transcripts (unofficial is okay; please ensure that the institution name/URL is listed on the transcripts) is used to support that you meet the minimum qualifications and competencies

, if not already provided in the application.

Please read the information below carefully. This applies to your application submission.

SUPPLEMENTAL QUESTIONS

For your application to be evaluated, you

must

answer the Supplemental Questions.

The State of Alaska uses four proficiency levels to measure and describe an applicant's competence in applying specific behaviors, knowledge, skills, and abilities to accomplish a specific task. The four proficiency levels are Mastery, Fluency, Literacy, and Discovery. You must rate your proficiency level for each competency listed in the supplemental questions.

EDUCATION

To verify education is being used to meet and/or support the required minimum qualifications/competencies, you must fill in the Education section of the application  If you have not obtained a degree, please indicate the number of units completed  Copies of transcripts are required to verify educational credentials used to meet or support the minimum qualifications/competencies for a position and are required with each application  (Unofficial is okay; please ensure the institution/URL name is listed on the transcripts)  Transcripts can be attached at the time of application or