Protective Services Specialist 4

Job Description

**THE RECRUITMENT PERIOD FOR THIS VACANCY HAS BEEN EXTENDED**

This position is open to All Applicants

The Department of Family and Community Services,

Office of Children's Services (OCS)

is

recruiting for a full-time

Protective Service Specialist 4

located in

Anchorage, Alaska.

What You Will Be Doing:

The individual in this position is responsible for supervising five (5) to six (6) Protective Services Specialists and one Social Services Associate.  This person is responsible for ensuring safe children and strong families through oversight, development, coaching, training, evaluation and support of employees.  The individual in this position will ensure the timely delivery of child protective services in accordance with State and Federal policies and procedures, the Guiding Principles and the OCS Practice Model.  The individual in this position is also responsible for a variety of administrative functions that are critical to program operations.

Our Organization, Mission, and Culture:

The

Office of Children's Services

strives for a diverse and inclusive workforce where safety and wellbeing are paramount and employees at all levels promote a culture where everyone is valued, treated equitably, and treated respectfully.

The Mission of the Office of Children's Services is: Ensuring the safety, permanency and well-being of children by strengthening families, engaging communities, and partnering with Tribes.

Everything we do is underpinned by our

Core Values

.

Benefits of Joining Our Team:

The benefits of joining the Anchorage Regional Office Supervisory Family Services and Investigations team include, but are not limited to the following:

You will contribute to the safety and well-being of Alaska's children and families.

You will develop strong partnerships with Tribes and Community Service Providers.

You will have the opportunity to coach and develop a team of Protective Services Specialists who are either responsible for investigating and assessing reports of child abuse and/or neglect or providing ongoing family services support.

You will be provided coaching and supervision to facilitate your own growth and as a supervisor and will have opportunities for professional advancement.

You will have a voice in influencing change within OCS.

Full-time benefits of this position include but are not limited to: Insurance Benefits; Retirement Benefits; Paid Leave; and twelve paid holidays per year. Please see the benefits tab on this posting for more information.

Working Environment You Can Expect:

This position is located in the Anchorage Regional Office in mid-town off Tudor Road and is within walking distance to several amenities.

For information on the Anchorage community (including schools, hospitals, housing) please review the

Alaska Community Profiles

.

We Are Seeking a Candidate with the Following Competencies:

1. Interpersonal Skills: Shows understanding, friendliness, courtesy, tact, empathy, concern, and politeness to others; develops and maintains effective relationships with others; may include effectively dealing with individuals who are difficult, hostile, or distressed; relates well to people from varied backgrounds and different situations; is sensitive to cultural diversity, race, gender, disabilities, and other individual differences.

2. Oral Communication: Makes clear and convincing oral presentations. Listens effectively; clarifies information as needed.

3. Influencing/Negotiating: Persuades others; builds consensus through give and take; gains cooperation from others to obtain information and accomplish goals.

Special Note:

All positions require a valid Alaska driver's license and successful completion of a background investigation, including fingerprinting and a criminal records check.

Additionally, while the Division does have vehicles assigned to it, they may not always be available for staff use. Mileage reimbursement is available when a personal vehicle is used for work-related matters. Current automotive insurance must be in place prior to use of a personal vehicle while conducting business on behalf of the State.

For positions in this job class, a child protective history check will be performed per AS 12.62.160 and/or 13 AAC 68.315 including a background and fingerprint check.

The successful candidate may be required to attend multiple training courses normally located in Anchorage.

A cover letter is NOT required for this position.

Your complete application will be used to determine which applicants will advance to the interview phase of the recruitment and selection process.

To view the general description and example of duties for a Protective Services Specialist 4 please go to the following link:

https://www.governmentjobs.com/careers/alaska/classspecs/892158?keywords=protective%20services%20specialist&pagetype=classSpecifications

Minimum Qualifications

Any combination of education and/or experience that provides the applicant with competencies in

Analytical Thinking/Problem Solving:

Uses a logical, systematic, and sequential approach to address problems or opportunities or manage a situation by drawing on one’s knowledge and experience base and calling on other references and resources as necessary.

Integrity/Honesty

: Behaves in an honest, fair, and ethical manner. Shows consistency in words and actions. Models high standards of ethics.

Interpersonal Skills:

Shows understanding, friendliness, courtesy, tact, empathy, concern, and politeness to others; develops and maintains effective relationships with others; may include effectively dealing with individuals who are difficult, hostile, or distressed; relates well to people from varied backgrounds and different situations; is sensitive to cultural diversity, race, gender, disabilities, and other individual differences.

Oral Communication

: Makes clear and convincing oral presentations. Listens effectively; clarifies information as needed.

W

riting:

Recognizes or uses correct English grammar, punctuation, and spelling; communicates information (for example, facts, ideas, or messages) in a succinct and organized manner; produces written information, which may include technical material, that is appropriate for the intended audience.

T

echnical Credibility:

Understands and appropriately applies principles, procedures, requirements, regulations, and policies related to specialized expertise.

Developing Others:

Develops the ability of others to perform and contribute to the organization by providing ongoing feedback and by providing opportunities to learn through formal and informal methods.

Influencing/Negotiating:

Persuades others; builds consensus through give and take; gains cooperation from others to obtain information and accomplish goals.

equivalent to those typically gained by

Training in a social science, behavioral science, health science, guidance and counseling, or a closely related field and/or progressively responsible professional experience providing assistance, information or referrals to the general public related to social services, health care, or legal services; in child, adult, family, or group case management, licensing, or probation services; or providing care or services to delinquent juveniles.

“Typically gained by” means the prevalent, usual method of gaining the competencies expected for entry into the job.

“Training” and “education” in this guidance are synonyms for the process of acquiring knowledge and skills through instruction. It includes instruction through formal and informal methods (such as classroom, on-line, self-study, and on-the-job), from accredited and unaccredited sources, and long-duration (such as a post-secondary degree) and short-duration (such as a seminar) programs.

“Progressively responsible” means indicating growth and/or advancement in complexity, difficulty, or level of responsibility.

“Professional experience” means work that is creative, analytical, evaluative, and interpretive; requires a range and depth of