Protective Services Specialist 1/2/3 - Ketchikan

Effective July 1, 2026 the wage for this position increased by 3%. The wage listed in this job posting reflects the increase.

Come join the State of Alaska!

This job class uses Competency Based minimum qualifications (MQs). Please read the Competency Based MQ instructions below to learn more.

**THE RECRUITMENT PERIOD FOR THIS VACANCY HAS BEEN EXTENDED**

The Department of Family and Community Services,

Office of Children's Services (OCS) is

recruiting for full-time

Protective Service Specialist 1/2/3

in Ketchikan, Alaska

This position is open to Alaska Residents only.

What You Will Be Doing

:

As a Protective Service Specialist (PSS), you will be responsible for Child Protection Services in the Family Services unit, the Investigations & Assessment unit, or as Generalist covering both. This case carrying positions offer a range of duties, including investigating reports of child abuse and/or neglect, preparing plans for intervention by soliciting the cooperation of the family and others, and gathering information about family dynamics/functionality, developing plans to ensure child safety while assisting parents in addressing their protective factors, may be placing children with a relative or licensed foster home when applicable, provide ongoing and/or in-home services to families, writing and submitting reports to Court, working closely with Tribal/Community Partners, frequent face-to-face and telephonic contact with parents and caregivers of children in custody, and making referrals to other service providers and agencies.

For more information:

OCS Practice Model

Mission and Values/Culture:

The Mission of the Office of Children's Services is: Ensuring the safety, permanency and well-being of children by strengthening families, engaging communities, and partnering with Tribes.

The

Office of Children's Services

is dedicated to a diverse and inclusive workforce where safety and wellbeing are paramount. Employees all contribute to building a culture where everyone is valued, treated equitably, and treated respectfully.

Everything we do is underpinned by our

Core Values

.