Program Manager, Akeela House Residential SUD Program

Position Summary:

The Program Manager for Akeela House is responsible for the day-to-day clinical and operational management of the ASAM 3.5 residential program. This role ensures delivery of structured, high-intensity substance use disorder (SUD) treatment services, including integrated co-occurring mental health services. The position focuses on clinical stabilization, engagement, and maintaining a highly structured treatment environment.

Key Responsibilities:

Program Operations and Execution

·        Oversee daily operations of the ASAM 3.5 residential program to ensure structure, consistency, and efficiency.

·        Ensure program schedules, group services, and daily routines are implemented as designed.

·        Monitor staff assignments, coverage, and daily program flow.

·        Identify and address operational issues impacting program delivery.

Clinical and Service Delivery Oversight

·        Ensure delivery of structured SUD treatment aligned with ASAM 3.5, including co-occurring services.

·        Ensure minimum 20 clinical hours per week per client.

·        Monitor engagement, participation, and treatment progress.

·        Support clinical decision-making and level of care transitions.

Program Fidelity and ASAM Alignment

·        Ensure adherence to ASAM 3.5 requirements and structured programming.

·        Monitor clinical hours, group delivery, and treatment expectations.

·        Ensure consistency in services and treatment planning.

·        Address deviations and implement corrective actions.

Admissions, Referrals, and Program Flow

·        Support admissions and intake scheduling with Intake Coordinator.

·        Ensure timely admissions appropriate for ASAM 3.5.

·        Facilitate step-down transitions to 3.1.

·        Identify barriers to engagement and retention.

Staff Supervision and Development

·        Supervise clinical and administrative staff.

·        Manage scheduling, coverage, and staff expectations.

·        Provide coaching and reinforce program standards.

·        Support onboarding and training.

Quality, Compliance, and Documentation

·        Ensure documentation meets regulatory and payer requirements.

·        Monitor treatment plans, services, and compliance.

·        Address issues and support corrective actions.

Positions Supervised:

·        Primary Counselor(s)

·        Floor Counselor

·        Clinical Associate(s)

·        Program Assistant

Essential Skills-Any Equivalent Combination of Knowledge, Skills, Abilities, Education & Experience:

·        Bachelor’s degree in psychology, human services, social work or related field preferred.

·        Current CDC I, CDC II or CDCS is required.

·        Minimum 2 years residential SUD treatment experience required.

·        Minimum 2 years supervisory experience required.

·        Knowledge of ASAM 3.5 and structured programming.

·        Strong leadership, organization, and communication skills.

·        Ability to support co-occurring services within scope.