Program Manager, Akeela House 3.5 Residential SUD Program

Position Summary:

The Program Manager for Akeela House is responsible for the day-to-day clinical and operational management of the ASAM 3.5 residential program. This role ensures delivery of structured, high-intensity substance use disorder (SUD) treatment services, including integrated co-occurring mental health services. The position focuses on clinical stabilization, engagement, and maintaining a highly structured treatment environment.

Key Responsibilities:

Program Operations and Execution

•    Oversee daily operations of the ASAM 3.5 residential program to ensure structure, consistency, and efficiency.

•    Ensure program schedules, group services, and daily routines are implemented as designed.

•    Monitor staff assignments, coverage, and daily program flow.

•    Identify and address operational issues impacting program delivery.

Clinical and Service Delivery Oversight

•    Ensure delivery of structured SUD treatment aligned with ASAM 3.5, including co-occurring services.

•    Ensure minimum 20 clinical hours per week per client.

•    Monitor engagement, participation, and treatment progress.

•    Support clinical decision-making and level of care transitions.

Program Fidelity and ASAM Alignment

•    Ensure adherence to ASAM 3.5 requirements and structured programming.

•    Monitor clinical hours, group delivery, and treatment expectations.

•    Ensure consistency in services and treatment planning.

•    Address deviations and implement corrective actions.

Admissions, Referrals, and Program Flow

•    Support admissions and intake scheduling with Intake Coordinator.

•    Ensure timely admissions appropriate for ASAM 3.5.

•    Facilitate step-down transitions to 3.1.

•    Identify barriers to engagement and retention.

Staff Supervision and Development

•    Supervise clinical and administrative staff.

•    Manage scheduling, coverage, and staff expectations.

•    Provide coaching and reinforce program standards.

•    Support onboarding and training.

Quality, Compliance, and Documentation

•    Ensure documentation meets regulatory and payer requirements.

•    Monitor treatment plans, services, and compliance.

•    Address issues and support corrective actions.

Positions Supervised:

•    Primary Counselor(s)

•    Floor Counselor

•    Clinical Associate(s)

•    Program Assistant

Essential Skills-Any Equivalent Combination of Knowledge, Skills, Abilities, Education & Experience:

•    Bachelor’s degree in psychology, human services, social work or related field preferred.

•    Current CDC I, CDC II or CDCS is required.

•    Minimum 2 years residential SUD treatment experience required.

•    Minimum 2 years supervisory experience required.

•    Knowledge of ASAM 3.5 and structured programming.

•    Strong leadership, organization, and communication skills.

•    Ability to support co-occurring services within scope.