Patient Care Coordinator - Specialty

Pay Range:

Pay Range:$26.06 - $36.08

The Patient Care Coordinator manages and coordinates all aspects of a patient’s care, working closely with the care team to ensure treatment plans are followed and the patient’s needs are met.

SEARHC

is a non-profit health consortium which serves the health interests of the residents of Southeast Alaska. We see our employees as our strongest assets. It is our priority to further their development and our organization by aiding in their professional advancement.

Working at SEARHC is more than a job, it’s a fulfilling career. We offer generous benefits, including retirement, paid time off, paid parental leave, health insurance, dental, and vision benefits, life insurance and long and short-term disability, and more.

**This is a great role for someone with 2 or more years administrative or healthcare experience! $26+/hr DOE

 **

Hours Mon-Friday

Assists the care team in coordinating safe, timely, effective, efficient, equitable, patient-centered care.

Assesses self-management skills of patients and caregivers and encourages wellness and autonomy through support, training and coordination of community and/or referred services.

Communicates regularly with patients and caregivers regarding Plan of Care (POC).  

Responsible for management and coordination of internal and external referrals.

Acts as a communication portal between patients and their care team, sharing lab results to patients, generates patient letters, and completes relevant forms as needed. 

Preformed patient outreach- either by telephone or text encouraging patients to schedule with care team.

Supports care coordination within and outside of the SEARHC health system to ensure a consistent, effective, supportive system of care.

Facilitates efficient clinic flow and utilization.

Tracks and maintains case

management and coordination

data.

Monitors normal patient progress and tracks outcomes using SEARHC standards of performance and care. 

Advocates for patient and patient caregivers at service-delivery level, empower patient decision-making and self-care, and addresses patient needs in a timely manner. 

Facilitates patient outreach utilizing patient health and quality data.

Participates in departmental and clinical improvement efforts, maintains a clean and safe working environment for self, staff, and patients, and maintains compliance with annual competencies. 

Identifies community resources, fosters partnerships, and utilizes resources effectively. 

50 % of the job will require referral management work, 25% performing patient outreach, and 25% care team communication.

Other duties as assigned.

Education,

Certifications, and Licenses Required

Associate’s degree or 2 years of college preferably in social work, social services, healthcare administration, business administration, or related field

OR

2 years

of relevant professional experience may be exchanged for a degree or course work.

A Bachelor’s degree in a relevant field may be exchanged for all required experience.

Basic Life Support preferred.

Experience Required

2 years of healthcare, behavioral health, dental, or relevant administrative experience

required

.

Internal candidates with at least 2 years of experience working in a front or back-office role may be considered for this role

.

Knowledge, Skills, and Abilities:

Knowledge of

Available services at SEARHC, other tribal health organizations in Alaska, and community. 

The clinical process and the ability to apply this knowledge in the working environment. 

Customer service principles. 

Safety and infection control principles. 

Skills in

Assessment, anticipation of needs, and data collection. 

The use of equipment such as computers and medical equipment. 

Oral and written communications. 

Ability to

Work in teams- Providers, Nurses and other healthcare personnel

Other Qualifications:

Excellent communication and interpersonal skills

Strong organizational & time management abilities

Teamwork

Proficient in EHR systems

Required Certifications

:

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!