Office Assistant 2

Job Description

This position is open to Alaska Residents only.

Please check our

residency definition

to determine if you qualify

.

The Department of Family and Community Services,

Office of Children's Services (OCS)

is

recruiting for full-time

Office Assistant 2

located in

Anchorage, Alaska.

What You Will Be Doing

As an Office Assistant 2, you will support the administrative team by providing a full range of essential office services. In this role, you will help ensure smooth daily operations by verifying and logging transactions, processing payroll tasks, and managing routine administrative workflows. Your responsibilities will include detailed data entry, maintaining and organizing files and records, handling mail and inventory, assisting with invoicing, and providing backup support for other administrative duties as needed.

Our Organization, Mission, and Culture

The

Office of Children's Services

strives for a diverse and inclusive workforce where safety and wellbeing are paramount and employees at all levels promote a culture where everyone is valued, treated equitably, and treated respectfully.

The Mission of the Office of Children's Services is: Ensuring the safety, permanency and well-being of children by strengthening families, engaging communities, and partnering with Tribes.

Everything we do is underpinned by our

Core Values

.

Benefits of Joining Our Team

Joining our team will give you the rewarding experience of contributing to a supportive and dedicated workplace that serves the Anchorage Regional Office. You’ll be part of a diverse, high performing group that takes pride in helping Alaska’s families and staff. In addition to meaningful work, you’ll enjoy excellent benefits, including 12 paid state holidays each year. Your first 6 months in the agency are probationary and considered a training period, with formal and on-the-job training with your supervisor and your colleagues. You will have the opportunities for career advancement and development

Full-time benefits of this position include but are not limited to: Insurance Benefits; Retirement Benefits; Paid Leave; and twelve paid holidays per year. Please see the benefits tab on this posting for more information.

Working Environment You Can Expect

This position is located in the Anchorage Regional Office off of Tudor and C Street and within walking distance to different amenities and restaurants. Join our team as we partner with community members to establish safe and stable homes for vulnerable children and youth needing temporary or permanent care. We offer multiple skill development opportunities, both in person and virtual, in the fields of clerical support, customer service, systems operations and awareness of culture and race.  For information on the Anchorage community (including schools, hospitals, housing) please review the Alaska Community Profiles.

For information on the Anchorage community (including schools, hospitals, housing) please review the

Alaska Community Profiles

.

We Are Seeking a Candidate with the Following Competencies:

Clerical

: Knowledge of filing, typing, entering data, maintaining records, and using and completing forms.

Computer Skills

: Uses computers, software applications, databases, and automated systems to accomplish work.

Customer Service

: Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside State government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.

Reading Comprehension

: Comprehends and correctly applies information presented in written form. Makes correct inferences; draws accurate conclusions.

Attention to Detail:

Sees and pays attention to details; recognizes the component parts of a procedure or object and can verify correctness or error in an individual part or procedure.

Special Note

All positions require a successful completion of a background investigation, including fingerprinting and a criminal records check.

Additionally, while the Division does have vehicles assigned to it, they may not always be available for staff use. Mileage reimbursement is available when a personal vehicle is used for work-related matters. Current automotive insurance must be in place prior to use of a personal vehicle while conducting business on behalf of the State.

The successful candidate may be required to attend multiple training courses normally located in Anchorage

A cover letter is NOT required for this position.

Your complete application will be used to determine which applicants will advance to the interview phase of the recruitment and selection process.

To view the general description and example of duties for an Office Assistant 2, please go to the following link:

https://www.governmentjobs.com/careers/alaska/classspecs/891352?keywords=office%20assistant&pagetype=classSpecifications

Minimum Qualifications

High school diploma or the equivalent.

AND

One year of experience that includes clerical tasks such as greeting clients, answering phones, typing, filing, sorting mail, entering data, receiving payments, making change, or maintaining logs.

Substitution:

Education from an accredited college may substitute for the required experience (3 semester hours or 4 quarter hours equal one month of experience; 150 hours of vocation education equal one month of experience).

Special Note:

"High school diploma equivalent" means one of the following: 1) a G.E.D.; 2) completion of any basic adult education course equivalent to 480 class hours (16 weeks at 30 course hours per week); 3) acceptance in full standing by an accredited college or university; 4) highest grade of school completed plus an amount of paid or volunteer experience that totals 12 years and includes basic clerical tasks such as greeting clients, answering phones, typing, filing, sorting mail, entering data, receiving payments, making change, or maintaining logs.

Some positions in this class may require the incumbent to operate motor vehicles. Such positions require that the applicant possess a regular driver's license and be 18 years of age or older.

Some position in this class may require skill in typing. Recruitment and selection may include this requirement.

Additional Required Information

At time of interview applicant is requested to submit

:

A copy of academic transcripts if using education to meet the minimum qualifications (unofficial are acceptable but must include the institution name/URL on documents provided)

Copy of your two (2) most recent performance appraisals; if unavailable, two (2) documented supervisor letters of reference may be substituted.

A list of three (3) professional* references including daytime telephone numbers and email address; at least one (1) of these must be from a current or former supervisor.

Professional is defined as a supervisor or an individual who has direct knowledge of your work performance.

Please read the below information carefully. This applies to your application submission.

NOTE:

Attaching a resume or curriculum vitae is not an alternative to filling out the application in its entirety.

Noting "see resume or CV" or any similar response on any portion of your application may lead to a determination your application is incomplete and removal from consideration for this job posting.

EDUCATION

To verify education being used to meet the required minimum qualifications, you must fill in the Education section of the application. If you have not obtained a degree, please indicate the number of units completed. Copies of transcripts are required to verify educational credentials being used to meet the minimum qualifications for a position and are required with each application.  (Unofficial are okay,