Non-CDL Driver Guide

Non-CDL Driver Guide

$18.00 / hour + tips

Ketchikan

The Non-CDL Driver Guide position provides transportation for cruise ship guests during the summer season.  You will share educational details and stories about Ketchikan, while providing transportation to various venues throughout Ketchikan, Alaska.  This position will maintain a safe and presentable manner during all job duties.

Essential Functions and Responsibilities

Safely and efficiently provide guest transportation to and from various venues.

Routinely drive transit-sized vans, providing narrated tours.

Provide guided tours at select venues.

Directly assist in passenger movement between cruise ships and tour vehicles.

Maintain logs of passenger counts and driving routes.

Maintain reports of daily mileage, fuel log, and hours on each coach.

Perform pre-trip and post-trip daily inspections of vehicles and provide basic mechanical duties.

Communicate with support staff.

Report all accidents, injuries, unsafe working conditions, and damages.

Learn and maintain knowledge on all routes, procedures, and timing.

Follow all state laws while operating vehicles and ensure all pertinent insurance and other driving-related documents are up-to-date and visible.

Wash and wipe down exterior of vehicle.

Detail the outside and inside of vehicles; ensure tires, door jambs, seating areas, floorboards, cup holders, dashes, mirrors, etc. are clean.

Wipe down all surfaces of inside of vehicle.

Perform end-of-day duties by disposing of any trash, parking in the designated area, turning off all electrical units, returning the vehicle key and so on.

Perform other duties as assigned.

Work Environment

Work area will be free from debris, dust, spilled liquids, and food particles. Employee will maintain all workspaces in a clean and organized manner. Employee will be seated for various lengths of time while driving.  When conducting tours, the employee will be walking for various lengths of time on uneven/gravel walkways.  Subject to outside weather including exposure to heavy rain, cold, wind and heat.  Dock areas can be very crowded with vehicles and people.  Noise levels can be extremely high due to the congestion of vehicles and people on the docks.

Education and/or Experience

High school diploma or equivalent.

A valid Driver’s License.

Previous experience in positions involving customer service or tourism is preferred.

Must be certified as physically qualified through the Department of Transportation (DOT) physical and drug screen.

Qualifications and Requirements

Ability to provide guided tours while driving and at venues.

Must have a clean driving record/experience going back three (3) years.

Minimum age of 21.

Ability to communicate in a friendly and professional manner with all guests.

Knowledge of surrounding area and be able to find places and make stops in a reasonable and timely manner.

Ability to present yourself in a clean and professional manner.

Must be free from influence of drugs and alcohol.

Ability to pass a DOT physical test and obtain a medical card.

Ability to pass a Pre-Employment DOT drug screening and join the Random Drug-Testing Consortium.

Ability to work long hours, weekends and holidays.

Ability to step in and out of a vehicle numerous times throughout the day.

Adhere to company policy on uniform and personal hygiene requirements.

Must have authorization to work in the United States as defined by the Immigration Reform Act of 1986.

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