Network Specialist I/II (41-6012) Anchorage ISS

Job Description

Join the Alaska Court System’s Networking team and help power the systems that keep justice moving! We’re looking for a tech-savvy problem solver who enjoys working with servers, networks, and cutting-edge tools. In this role, you’ll install and maintain Datacenter/WAN/LAN infrastructure, and manage systems like Microsoft Windows Server, Exchange, SQL, Citrix, antivirus software, and more—keeping our critical technology running smoothly.

You’ll troubleshoot network issues, fine-tune system performance, and make sure users have secure access to the tools they need. From supporting local and wide area networks to enhancing digital communication systems, your work will have a real impact every day. You’ll collaborate with state agencies and vendors, plan for emergencies, and help shape the future of court technology.

If you like variety, this job delivers—you’ll even travel to remote court locations across Alaska to set up or repair systems, bringing high-quality tech support wherever it’s needed. Every day brings new challenges and the chance to make a difference.

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US CITIZENSHIP IS REQUIRED FOR THIS POSITION TO OBTAIN SECURITY CLEARANCE.

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This is a flexibly-staffed position. Progression to the higher level may occur when the incumbent: 1) successfully completes a specified training plan; 2) meets all other specified terms of the flexible staffing agreement; 3) meets the minimum qualifications of the higher level; 4) is certified by the supervisor as capable to perform at the higher level; and 5) is approved by the Human Resources Department.  When certified, the position may be reclassified to Network Specialist 2, salary range 20 ($3,633.00 bi-weekly).

This position is in the partially-exempt service; the incumbent serves "at-will" to the appointing authority.

An ideal candidate will possess the following knowledge, skills, and abilities.  Please detail each of these in the required letter of interest.

Effective problem-solving, multi-tasking and critical thinking skills.

Experience and ability to deal with high-priority, confidential, or sensitive information.

Ability to work calmly and effectively under tight/high-pressure deadlines and changing priorities.

Ability to stay focused on numerous details and maintain a high level of accuracy.

Ability to accept supervision and direct instruction.

Ability to communicate information courteously, accurately and effectively.

PREFERRED EXPERIENCE:

An ideal candidate will possess the following preferred experience.  Please detail each of these in the required letter of interest.

Two (2) years of active directory experience within the last three (3) years.

One (1) year of VMware experience (Version 7 or higher).

One (1) year of Citrix experience (Version 7.15 or higher).

One (1) year of Cisco Meraki Security Appliance or similar infrastructure experience.

One (1) year of Palo Alto or similar web security software experience.

One (1) year of experience administering a Microsoft Exchange installation (Version 2010 or higher).

One (1) of experience configuring Cisco routers and switches.

Possess a Microsoft infrastructure certification, Microsoft Security Certification, Cisco Certified Network Associate (CCNA), or relevant certification.

The Work Hours

Full-time court employees are currently scheduled to work 37.5 hours per week.  The work hours for this position are Monday - Friday, 8:00 a.m. to 4:30 p.m. with a one-hour lunch break.

Exceptional Benefits for Full-Time Employees

We offer a competitive benefits package that includes

12 paid holidays

,

medical, dental, and optional vision coverage

, and

employer-paid life insurance

. Employees are enrolled in the

Public Employees Retirement System (PERS)

and the

Alaska Supplemental Annuity Plan (SBS)

, with access to the

Alaska Deferred Compensation Plan

.

Personal leave

is accrued for vacation, illness, or personal needs.

Enjoy peace of mind and long-term security while serving your community.

See

http://doa.alaska.gov/drb/index.html

for additional information.

For more information on the Alaska Court System, please visit:

http://www.courts.alaska.gov

For information about what state courts do, please watch the following short video:

VIDEO: The who, what, when, where and how of state courts

The Alaska Court System is an EEO employer and proudly promotes diversity.

Minimum Qualifications

Three years of professional experience in networking, information technology analysis and troubleshooting, system maintenance, computer hardware and software installation and maintenance, network utilities and services, and database management; one year of which MUST be in Microsoft-based network operating systems.

Substitution:

A bachelor's degree in Information Technology, Computer Engineering, Computer Science or a closely related field may substitute for two years of non-specific professional experience.

OR

Microsoft infrastructure certification, Microsoft Security Certification, Cisco Certified Network Associate (CCNA), or relevant certification may substitute for one year of non-specific professional experience.

Additional Required Information

This applies to your application submission.

Documents to be Attached to the Application (REQUIRED):

A professional letter of interest, completed per the instructions below.

Post-secondary transcripts, if using education to meet minimum qualifications.

A list of at least three (3) professional references, who have had supervisory authority over you along with their daytime contact phone numbers

and

email addresses.

Copies of your most recent (2)  performance evaluations, if available.

LETTER OF INTEREST

Please attach this to your application before submitting it online or, if unable to attach to your application email it to

[email protected]

Your letter should:

1) Be professionally written and include proper format, grammar, spelling and punctuation.

2) Explain how you meet the minimum qualifications of the position.

3) Explain why you are the best candidate for the position.

4) Highlight your experience in relation to the knowledge, skills, and abilities listed under the "Job Description" section of this recruitment.

Your letter will be used to help determine which applicants will advance to the interview phase of the recruitment and selection process. If you do not attach a professional letter of interest, you may not move on to the interview phase.

LEGAL EMPLOYMENT

The State’s online recruitment system, Workplace Alaska, requires applicants to certify that they have a legal right to accept employment in the United States. It is the responsibility of the employee to maintain the appropriate documentation to accept or continue legal employment. The

Alaska Court System does not sponsor visas.

WORK EXPERIENCE

If using work experience not already documented in your application, provide the employer’s name, your job title, dates of employment and whether full or part-time. Applications will be reviewed to determine if the responses are supported and Minimum Qualifications are clearly met. If they are not, the applicant will not advance to the interview and selection phase of the recruitment.

EDUCATION

If post-secondary education is required to meet the Minimum Qualifications, you must fill in the Education and Training section of the application. If you have not obtained a degree, please indicate the number of credit hours earned in the Degree Obtained field. Copies of transcripts are required to verify educational credentials used to meet or support the minimum qualifications for the position and are required with each application.

SPECIAL INSTRUCTIONS FOR FOREIGN EDUCATION

Education completed in foreign colleges or universities may be used to meet the minimum qualifications listed above. If utilizing this education, you must show that the education credentials have been submitted to a private organization that specializes in the interpretation of foreign