MOBILITY SERVICES ADMINISTRATOR (Administrative Officer) - Range 14 / NON

Job Information

Open to any current Municipal employee.

This is a non-represented position (no union affiliation) and is subject to the provisions of the Personnel Rules of the Municipality of Anchorage.

DEPARTMENT

: Public Transportation

HOURS OF WORK

: Monday - Friday 08:00 to 17:00

LOCATION

: 3600 Dr. M.L.K. Jr. Ave

To be considered for employment, candidates must be legally authorized to work and accept employment in the United States. The Municipality of Anchorage is not able to provide any type of sponsorship, including Student Visas and Employment Visas, under any circumstances.

Employees who are hired or rehired to any position shall be placed at the entrance pay step, and advancement from the entrance step to the maximum step within a pay grade shall be by successive steps.

Example of Duties

This position supervises staff and oversees the administration of the AnchorRIDES eligibility program for the Public Transportation Department. Conducts in-person cognitive and functional assessments, reviews medical and functional information, and makes ADA paratransit eligibility determinations in compliance with the Americans with Disabilities Act, Federal Transit Administration guidance, Municipal policy, and departmental procedures. Administers the no-show and suspension process, coordinates eligibility and suspension appeals, maintains client records and eligibility documentation, supports complaint and comment tracking, and assists with public outreach and rider education. Prepares reports, correspondence, performance summaries, contract-related documentation, and program records used for compliance, audit readiness, service monitoring, and management review. Directs program operations and supports the Mobility Manager by identifying program issues, recommending procedural improvements, maintaining data accuracy, coordinating with contractors and internal staff, and helping ensure the eligibility function is administered consistently, defensibly, and in alignment with ADA paratransit requirements. Perform other duties as assigned.

Minimum Qualifications / Substitutions / Preferences

High school diploma, GED or equivalent

and

six (

6

) years of experience in the field related to the position.

OR

Associate’s degree in Accounting, Business Administration, Computer Information Systems, Finance or similar discipline

and

four (

4

) years of experience in the field related to the position.

OR

Bachelor’s degree in Accounting, Business Administration, Computer Information Systems, Finance or similar discipline

and

two (

2

) years of experience in the field related to the position.

All Applicants require:

Valid State of Alaska Driver’s License with satisfactory FULL driving record

at time of hire.

Satisfactory Background check

at the time of hire.

Additional Important Information

The Municipality of Anchorage participates in the U.S. Department of Homeland Security E-verify Program. For more information, please go to

http://www.uscis.gov/E-verify

. E-Verify® is a registered trademark of the U.S. Department of Homeland Security.

If selected for hire, appointment in this position will be conditional based upon a satisfactory Municipal Employment Office conducted Background Check. A Background Check encompasses criminal history, verifying education, and verifying dates of employment.

If selected for hire, appointment in this position will be conditional based upon the submission of a current copy of the candidate's Alaska Driver's License, and a current (dated within 30 days from date requested) copy of his/her Department of Motor Vehicle driving record, including a driving record from previous states, if the Alaska Driver's License was first issued within one year prior to application, documenting an acceptable driving history. The processing fee(s) are the responsibility of the selected candidate. For information on acceptable driving history, please refer to the

MOA Driving Conviction Guidelines.

(Download PDF reader)

(Download PDF reader)

(Download PDF reader)

All required certifications and/or licenses must remain current for the duration of employment.

Military Service Interview Preference

Veterans who wish to be considered for interview preference, as permitted in Municipal Personnel Rules 3.30.031 D, must attach to the application a copy of their DD Form 214, DD Form 256, NGB Form 22, or a letter from the US Department of Veterans Affairs, recognizing the person as a veteran. The attached documentation must show an honorable discharge or general (under honorable conditions) discharge. The minimum qualifications of the position must be met for preference consideration.

Individuals currently serving as a member in good standing in the National Guard or the organized military reserves who wish to be considered for interview preference, as permitted in Municipal Personnel Rules 3.30.031 D, must attach proof of current service to the application. Proof of current service can be shown by submission of a statement of service which, at a minimum, shows the full name, date of birth, Social Security Number, date service began, branch of service, rank, name of command providing the information, and unit of assignment. The statement of service must be on a form or letterhead of the individual’s command organization, and shows the name, signature, title, and contact information of the signer providing the statement of service. The minimum qualifications of the position must be met for preference consideration.

The Municipality of Anchorage is an Employer of National Service. Please be sure to include any volunteer work with AmeriCorps, Peace Corps, or other national service programs on your application in the work history portion.

Application Process

Once a candidate clicks on the "Apply" link underneath the header section of a vacancy announcement, they will be directed to the

www.GovernmentJobs.com

website to log into their existing account (or to create an account) of their application profile. Candidates will create or review their profile, make any updates necessary, and submit their application from their personal account.

NOTE: The GovernmentJobs website and candidate's profile accounts are not administered by the Municipality of Anchorage. For technical assistance or customer service regarding an account profile, candidates may contact the GovernmentJobs customer support line at 1-855-524-5627.

For general questions regarding Municipal vacancy announcements or the employment process with the Municipality of Anchorage, candidates may contact the Human Resources Department at 907-343-4442 during regular business hours of Monday through Friday, 8:00 am to 5:00 pm, Alaska Standard Time.

The MOA is an EO and AA Employer and complies with Title I of the ADA.

For information regarding requests for reasonable accommodations related to employment under the Americans with Disabilities Act, please contact the Municipality of Anchorage ADA Coordinator at 907-343-4571.