Information Officer 2 Anchorage or Juneau

Job Description

Come join the State of Alaska!

The Department of Family and Community Services,

Division of Departmental Support Services is

recruiting for full-time

Information Officer 2

in Anchorage, Alaska or Juneau, Alaska

This position is open to Alaska Residents Only.

What You Will Be Doing

: Be a vital part of our communication initiatives, writing and disseminating news releases, fact sheets, talking points, and public service announcements for various mediums. Utilize your communication skills to contribute to marketing, social media, and informational campaigns. Assist in creating educational and engaging content for our department’s social media channels.

Mission and Values/Culture:

Join the dynamic team at the Department of Family and Community Services, where we are passionate about making a positive impact on the lives of vulnerable Alaskans. As an Information Office 2, you’ll play a key role in shaping our communication and outreach efforts. Our mission is to provide support, safety, and personal well-being for vulnerable Alaskans through divisions such as Juvenile Justice, Alaska Pioneer Homes, Alaska Psychiatric Institute, and the Office of Children’s Services.

Benefits of Joining Our Team

:

Be part of a fun, collaborative team that values innovation and teamwork. Learn and grow your public information abilities by working closely with department leadership. Gain an in-depth understanding of the critical functions of our direct services divisions.

Work-life balance is a high priority and is supported through flexible work arrangements, hybrid telework, approved paid time-off, and a supportive environment that cherishes creativity, input, and opinions.

Competitive health and retirement benefits.

Twelve (12) paid holidays; personal leave accrual with a rate increase based on time served.

Opportunity for a partial telework schedule (based on State of Alaska and Department Telework Policies).

Enjoy professional growth and learning opportunities.

The Working Environment You Can Expect:

You’ll be part of the Public Information Team, a centralized group of communications professionals. Working collaboratively on fast-paced and challenging projects, both independently and as part of a team. The work location is Anchorage or Juneau, offering stunning views, free parking, and central locations close to amenities.

For information on the Anchorage community (including schools, hospitals, housing) please review the

Alaska Community Profiles

.

Who We Are Looking For:

We are interested in candidates who possess some or all of the following position specific competencies:

External Awareness: Understands and keeps up to date on local, national, and international policies and trends that affect the organization and shape stakeholders’ views; is aware of the organization’s impact on the external environment.

Professionalism: Consistently displays the collection of competencies and skill expected of a professional. Professionalism is defined by its key behaviors including being accountable for actions and assigned projects; practicing efficient work habits to effectively manage time and workload; clearly communicating and expressing thoughts and ideas in writing and in person; possessing the ability to understand how non-verbal communication impacts the workplace; working effectively as part of a team to achieve productive outcomes; and consistently demonstrating emotional intelligence, integrity, and ethical behavior.

A cover letter is NOT required for this position.

Your complete application, including supplemental questions, will be used to determine which applicants will advance to the interview phase of the recruitment and selection process.

To view the general description and example of duties for this position please visit following link:

https://www.governmentjobs.com/careers/alaska/classspecs/891214?keywords=information%20officer&pagetype=classSpecifications

If you can imagine yourself in this role, we encourage you to apply!

Minimum Qualifications

Any combination of education and/or experience that provides the applicant with competencies in

Communications and Media: Knowledge of the production, communication and dissemination of information and ideas to inform and entertain via written, oral, visual media and social media.

Interpersonal Skills: Shows understanding, friendliness, courtesy, tact, empathy, concern, and politeness to others; develops and maintains effective relationships with others; may include effectively dealing with individuals who are difficult, hostile, or distressed; relates well to people from varied backgrounds and different situations; is sensitive to cultural diversity, race, gender, disabilities, and other individual differences.

Multimedia Technologies: Knowledge of the principles, methods, tools, and techniques to develop or apply technology using text, audio, graphics, or other media.

Oral and Written Communication: Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral and written presentations; listens to others, attends to nonverbal cues, and responds appropriately.

Organizational Awareness: Knows the organization’s mission and functions, and how its social, political, and technological systems work and operates effectively within them; this includes the programs, policies, procedures, rules, and regulations of the organization.

Equivalent to those typically gained by:

Any combination of preparatory post-secondary education and/or progressively responsible experience in journalism, communications media, education, English, literature, fine arts, library science, radio, television, photography, advertising, marketing, sales, public relations and/or promotional work, freelance writing, technical writing and/or research, education, library work or other information dissemination field.

Special Note:

“Competencies” means a combination of interrelated knowledge, skills, abilities, and behaviors that enable a person to act effectively in a job or situation.

“Typically gained by’ means the prevalent, usual method of gaining the competencies expected for entry into the job.

“Training” and “education” in this guidance are synonyms for the process of acquiring knowledge and skills through instruction. It includes through formal and informal methods (such as classroom, on-line, self-study, and on-the job), from accredited and unaccredited sources, and long-duration (such as a post-secondary degree) and short-duration (such as seminar) programs.

“Progressively responsible” means indicating growth and/or advancement in complexity, difficulty, or level of responsibility.

Additional Required Information

SUPPLEMENTAL QUESTIONS

:

The State of Alaska (SOA) uses four levels of proficiency to measure and describe an applicant's level of competence in applying certain behaviors, knowledge, skills, and abilities to accomplish a specific task. The proficiency levels are Mastery, Fluency, Literacy, and Discovery. You will need to rate your proficiency for each competency listed in the supplemental questions.

You must also complete the “

References

” section in the application. In the reference section please provide contact details for

a minimum of three (3) individuals

who can attest to your work performance, technical skills, and job competencies, in which one (1) of the three (3) references must be a current or former direct supervisor.

Please be sure to check your junk folder for any messages that may be sent to you about this recruitment.

NOTE

: Attaching a resume or curriculum vitae is not an alternative to filling out the application in its entirety.

Noting "see resume or CV" or any similar response on any portion of your application may lead to a determination your application is incomplete and removal from consideration for this job posting.

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