Human Resources Generalist

Position Summary:  The Human Resources Generalist will manage the day-to-day operations of the human resources department with responsibility for recruiting, onboarding, employee relations, benefits and compensation administration, policy support, compliance, and HR recordkeeping. This position creates a positive, mission-aligned workplace while ensuring the HR practices are applied consistently, fairly, and in compliance with state and federal regulations.

Minimum Qualifications

• Bachelor’s degree in Human Resources, Business, Law, or a related field, preferred

• A minimum of three to five years of experience in full-spectrum human resources, preferably in a nonprofit environment • SHRM-CP, SHRM-SCP, PHR, or SPHR certification highly preferred

Essential Functions

• Manage recruiting and hiring coordination, including posting jobs, assisting managers with screening applicants, scheduling interviews, and preparing offer letters

• Lead onboarding and offboarding processes, including background checks, new hire orientation, exit interviews, and termination documentation

• Serve as a point of contact for employee questions regarding HR policies, benefits, leave, and workplace concerns

• Administer employee benefits, including open enrollment support, plan changes, vendor communication, and benefits reconciliation

• Administer workers’ compensation, including incident reporting, filing claims, coordination with insurance carrier, employee leave, payroll reporting, and follow up with employees to ensure compliance and provide support

• Maintain personnel files, HR records, and other HR compliance documentation

• Support employee relations matters, performance management, coaching documentation, and corrective action processes

• Develops and maintains HR policies, procedures, and handbook updates in compliance with federal, state, and local employment laws

• Serve as liaison between AWAIC and PEO for all HR related matters

• Develop, implement, and manage AWAIC’s volunteer program

• Coordinate required training, certifications, and compliance reporting

• Prepare HR reports and metrics for leadership as needed

• Maintains compliance with federal, state, and local employment laws and regulations, and recommends best practices; reviews policies and practices to maintain compliance

• Maintains knowledge of trends and best practices, and makes recommendations to leadership

• Support culture-building, employee engagement, and retention efforts aligned with the agency’s mission, values, and strategic plan

• Performs other duties as assigned.

Knowledge, Skills, and Abilities Required:

• Sound and logical judgment, critical thinking, and reasoning.

• Understand and comply with all agency policies and procedures.

• Understand and incorporate Trauma-Informed Care practices into continuity of care

• Demonstrate cultural humility and develop positive and supportive relationships with others.

• Knowledge of crisis intervention, de-escalation, and prevention.

• High degree of sensitivity to and respect for diversity and cultural issues involved in working with individuals of varying ethnicities and incomes.

• Ability to utilize a mixture of evidence-based analysis, wisdom, and judgment to make decisions effectively.

• Dedication to maintaining a continued awareness of innovative service provision to AWAIC’s population.

• Effective and innovative problem-solving and conflict-resolution skills and behaviors.

• Demonstrated ability to work independently, handle multiple concurrent projects, meet deadlines, and manage priorities.

• Knowledgeable and proficient in typical office software programs and applications.

• Consistent demonstration of ethics, integrity, fairness, and trustworthiness.

• Excellent oral, written, and public communication skills.

• Effective, supportive, and positive interpersonal communication skills and behaviors.

• Ability to demonstrate empathy and compassion consistent with the organization’s guiding principles and values.

• Strong degrees of self-discipline, self-confidence, and self-development.

Working Conditions

• Noise level is mild to moderate, consistent with office and residential environments.

• Must have the ability to communicate information and ideas so others will understand. Must be able to exchange accurate information in these situations.

• Must have the ability to observe details within close range.

• Must be able to remain in a stationary position for extended periods of time.

• Must be able to move within the office to access files and office equipment.

• Consistently operates a computer and related office machinery.

• Must be able to ascend/descend stairway, possibly without the assistance of an elevator

• Occasionally moves items up to 40 pounds, including while ascending/descending stairways.

• Occasional stooping or kneeling

• Exposure to topics related to domestic violence, other types of abuse, substance use, and other emotionally sensitive situations and subjects