HIV Care Manager

POSITION TITLE:

HIV Care Manager REPORTS TO: Director of Programs STATUS: Exempt

Location:

Anchorage, in-person

SALARY:

up to $74,500 dependent on experience

JOB SUMMARY

The Alaskan AIDS Assistance Association provides a large number of supportive services to people living with HIV across the state of Alaska and is supported by the Ryan White Part B funds administered by the State of Alaska. Case Management and housing services are also supported through funding from the Housing Opportunities Program for Peoplewith AIDS (HOPWA), another federal funding source managed by HUD and administered by the Alaska Housing Finance Corporation. The case management program serves over 250 people across the state each year.

The HIV Care Manager is responsible for oversight of programs that meet the needs of individuals living with HIV and their families. This includes training, support and supervision of three Anchorage-based Case Managers, and two remote Case Managers from a strengths-based perspective, and ensuring that all services are provided in supportive and affirmingenvironment and in line with the values of the organization.

The HIV Care Manager coordinates the day-to-day delivery of case management services.

QUALIFICATIONS

Education and Experience: Experience in human services, social services, or related field and a minimum of 3 years direct experience in social services. Supervisory experience required. Prefer knowledge of/experience with harm reduction, health disparities, and trauma-informed care.

Communication Skills: Communicate effectively in oral and written form with clients, family members, agency staff,other service agencies, and the general public; strong active listening skills.

Equipment:

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Ability to operate proficiently a personal computer, fax machine, printer, and copier.

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Access to transportation.

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Cell phone required.

Physical Requirements:

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Frequent communication - verbal and written.

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Frequent sitting and/or standing.

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Repetitive movement of hands and fingers - typing and/or writing.

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Visually or otherwise identify, observe and assess.

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Occasional stooping, kneeling or crouching.

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Reach with hands and arms.

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Use math/calculations.

Certifications and Clearances:

Valid driver's license; proof of auto insurance (if using a private vehicle).            Federal and State background check (related only to fraud and abuse of vulnerable populations) and TB test.

Knowledge:

Experience and/or knowledge of training and supervising staff members. Possess knowledge of casemanagement and community collaboration. Preferred: experience/knowledge of social services available in Anchorage and the Mat-Su.

Access to PHI:

Will have access to Protected Health Information as outlined in Four A’s Privacy Policies & Procedures.

Primary Responsibilities:

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Provide services in accordance to the Four A’s mission statement.

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Responsible for adhering to all policy and procedures as outlined in the Employee Handbook and other departmental procedure manuals.

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Responsible for the orientation, training, evaluation, and supervision of Intensive Case Managers.

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Responsible for following grant guidelines for the Ryan White Part B and Housing Opportunities for People with AIDS (HOPWA) programs.

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Ensure services meet all requirements as outlined by the funding source and/or State/Fed law.

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Act as a liaison or mediator between case managers and clients when needed.

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Assist with data collection for monthly, quarterly, and annual reports.

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Structure and facilitate individual case manager supervision meetings

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Attend local and state housing forums/coalitions and network with other affordable housing and homeless serviceproviders in the community to access services and increase recognition of needs of homeless people with HIV.

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Responsible for approval of funds for service provision under direction of the Director of Programs.

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Oversee the administration of the Four A’s food pantry.

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Provide direction and guidance of program-related administrative tasks to the Ryan White Administrative Assistant (this position is supervised by the Director of Programs).

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Responsible for understanding the requirements and program services of the AIDS Drug Assistance Programand collaborating with ADAP staff to meet the needs of clients who need insurance assistance.

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Participates in quality assurance activities under the direction of the Director of Programs.

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Provide direct services to clients on an as-needed basis.

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Oversee on-site client events including Friday Lunch.

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Collaborate with development staff to ensure participation of Client Resources staff in agency events and development activities.

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Participate in all agency-wide trainings and initiatives, including those related to Diversity and Inclusion, LGBTQ+ competency, Harm Reduction, and Trauma-Informed Care.

Non-Essential Job Functions

This Job Description does not list all of your job duties. Occasionally your supervisor might request that you perform otherreasonable duties. Review of your performance is based on your performance of the duties listed in this Job Description and these other duties. The Four A’s reserves the right to revise this Job Description at any time. This Job Description is not a contract for employment.

Therefore, either you or the Four A’s may terminate the employment relationship at any time, for any reason, with or without notice, with or without cause.