Health Program Manager 3 (Quality Assurance Unit Manager)

Job Description

This Individual Position is Exempt from the Hiring Freeze. Qualified Applicants are Encouraged to Apply.

Welcome to the Department of Health.

We’d be delighted to have you join our team.

If you envision yourself in this role and are ready to start an exciting career with us, apply today.

This Position Is Open To Alaskan Residents O

nly.

Please check out the

residency definition

to determine if you qualify.

What you will be doing:

Under the direction of the Health Program Manager 4, in this position you will be responsible for all quality assurance-related activities within the Division of Senior and Disabilities Services. Responsibilities include oversight of Division performance measures, monitoring of complaint and quality-of-care investigations, mortality review, and continuous quality improvement activities for programs.

Additionally, you will also be responsible for oversight of the fair hearing process, Electronic Visit Verification, and all service authorizations.

Frequent Travel within and outside the State of Alaska will be required to conduct provider visits, as well as attend necessary meetings and conferences.

Our organization, mission, and culture:

Senior and Disabilities Services promotes health, well-being, and safety for individuals with disabilities, seniors, and vulnerable adults by facilitating access to quality services and supports that foster independence, personal choice, and dignity.

The benefits of joining our team:

We are a dynamic, diverse, high-performing team where no two days are the same. We offer the opportunity to leverage your professional talents in significant ways to make meaningful contributions to the state. We value dedication to learning, communication skills, and team spirit.

This position is part of the division’s management team, who are committed to the well-being and safety of Alaskan seniors and individuals who experience disabilities.

The State of Alaska has a generous benefits package.

The incumbent may be eligible for a hybrid telework agreement once a probationary period has been successfully passed.

The working environment you can expect:

This position is being recruited for in Anchorage, Alaska.

The Anchorage office is located at 1835 Bragaw Street in East Anchorage and is close to trails.

Who we are looking for:

The ideal candidate will possess some or all of the following position-specific competencies in addition to the minimum qualification listed below:

Quality Management:

Knowledge of the principles, methods, and tools of quality assurance, quality control, and reliability used to ensure that a project, system, or product fulfills requirements and standards.

Program Planning:

Ensures state/Tribal/community health improvement planning uses community health assessments and other information related to the health of a community (e.g., current data and trends; proposed federal, state, and local legislation; commitments from organizations to act). Develops program goals and objectives.

Community Dimensions of Practice:

Distinguishes the

roles and responsibilities of governmental and non-governmental organizations in providing programs and services to improve the health of a community

Public Health:

Applies knowledge of the concepts, principles, theories, methods, and tools associated with protecting and improving the health of people and their communities, including promoting healthy lifestyles, researching disease and injury prevention, and detecting, preventing, and responding to infectious diseases.

Leadership:

Influences, motivates, and challenges others; adapts leadership styles to a variety of situations.

Special Notice

:

Requires frequent travel in-state and occasional travel out of state with trips up to a weeklong duration.

A valid and current Alaskan Driver's License is required at the time of appointment.

To view the general description and example of duties for this job class, please go to the following link and search for

Health Program Manager 3

:

https://www.governmentjobs.com/careers/Alaska/

classspec

.

Minimum Qualifications

Competency-Based Minimum Qualifications Instructions

This job class uses competency-based minimum qualifications.

Please ensure your application

(through work history, volunteer experience (duties summary), training, education, licenses, certifications, etc.) supports how you have gained the knowledge, skills, abilities, and behaviors (competencies) and that you possess the minimum required competencies for the job class.

Competency Description

The competency description(s) listed below have been designed to promote a common understanding of the essential elements of the job class. They highlight the more general and customary knowledge, skills, abilities (KSAs), tasks, and behaviors used to describe the competency. They typically list expectations rather than specific tasks and are to be used only as parameters and guidelines.  A competency’s description is not intended to exclusively define every KSA, task, and behavior needed to successfully meet the competency, but rather to provide the manager/agency with a broad reference of options as to how an applicant can meet the job expectation.

Any combination of education and/or experience that provides the applicant with the competencies in:

Partnering:

Develops networks and builds alliances; collaborates across boundaries to build strategic relationships and achieve common goals.

Conflict Management:

Encourages creative tension and differences of opinion. Anticipates and takes steps to prevent counter-productive confrontations. Manages and resolves conflicts and disagreements constructively.

Human Capital Management:

Builds and manages workforce based on organizational goals, budget considerations, and staffing needs. Ensures that employees are appropriately recruited, selected, appraised, and rewarded; takes action to address performance problems. Manages a multi-sector workforce and a variety of work situations.

Equivalent to those typically gained by:

A Bachelor's degree from an accredited college in biological, health or behavioral science; health practice; education; public, healthcare, or business administration; or a closely related field;

AND/OR

Progressively responsible professional supervisory or lead level experience performing health program planning, development, coordination, evaluation, or implementation; providing technical health care assistance and consultation; conducting health care utilization or quality assurance examinations; and/or delivering health care service.

Special Note:

Agencies employing Health Program Managers are responsible for administering a wide range of medical, behavioral, and social health insurance programs for children and adults. Positions typically focus on a particular health area. Where licensure is required, the job vacancy announcement will identify the type of license necessary to apply for that specific position. The essential functions of some positions may involve exposure to infectious disease and/or biohazards. Travel may be required.

"Professional experience" means work that is creative, analytical, evaluative, and interpretive; requires a range and depth of specialized knowledge of the profession's principles, concepts, theories, and practices; and is performed with the power or right to decide or act according to one's own judgment.

"Progressively responsible" means indicating growth and/or advancement in complexity, difficulty, or level of responsibility.

Additional Required Information

At the time of application, please submit the following:

Three (3) professional references, whom we may contact by phone, are required. One (1) of these references must be your current or most recent supervisor, if not already provided in the application.

Current performance evaluation, if available.

A copy of academic transcripts (unofficial is okay; please ensure that the institution name/URL is listed on the transcripts) is used to support that you m