Health Program Associate (General Relief Supervisor)

Job Description

Welcome to the Department of Health.

We’d be delighted to have you join our team.

If you envision yourself in this role and are ready to start an exciting career with us, apply today.

What you will be doing:

In this position, you will work with the Health Program Manager II to manage the application review and eligibility determination procedures of the General Relief Program. This includes reviewing applications for services, eligibility determinations, and invoice processing.

In this role, you will be required to supervise two Senior Service Technicians and collaborate with a Health Program Manager I who liaises with service providers. You will work closely with other members in both the Division and the Department of Health.

Our organization, mission, and culture:

Our mission is to promote health, well-being, and safety for individuals with disabilities, seniors, and vulnerable adults by facilitating access to quality services and supports that foster independence, personal choice, and dignity.

The benefits of joining our team:

You will be a member of the General Relief/Central Applications Processing Unit. This is a

highly collaborative team

working in a positive and dynamic work environment, working alongside others who are committed to quality services for seniors and people who experience disabilities.

The Division promotes continuous learning and personal growth, as well as access to development and advancement opportunities

The working environment you can expect:

The office is located in Northeast Anchorage (1835 Bragaw Street). It is near Costco, East High School, various restaurants, and a coffee shop. Parking is readily available at the office.

There may be an opportunity for a hybrid telework schedule once the probation period has passed.

Who we are looking for:

The ideal candidate will possess some or all of the following position-specific competencies in addition to the minimum qualifications listed below:

Self-Management:

Sets well-defined and realistic personal goals; displays a high level of initiative, effort, and commitment towards completing assignments in a timely manner; works with minimal supervision; is motivated to achieve; demonstrates responsible behavior.

Decision Making:

Makes sound, well-informed, and objective decisions; perceives the impact and implications of decisions; commits to action, even in uncertain situations, to accomplish organizational goals; causes change.

To view the general description and example duties for this job class, please go to the following link and search for Health Program Associate

:

h

ttps://www.governmentjobs.com/careers/Alaska/

classspecs

.

Minimum Qualifications

At the time of the interview, please provide the following

We require three (3) professional references whom we may contact by phone.

One (1) of these references must be your current or most recent supervisor

,

if not already provided in the application.

Current performance evaluation, if available.

A copy of academic transcripts (unofficial is okay; please ensure the institution name/URL is listed on the transcripts) is used to verify that you meet the minimum qualifications,

if not already provided in the application,

if not already provided in the application.

Any combination of education and/or experience that provides the applicant with competencies in

Computer Skills:

Uses computers, software applications, databases, and automated systems to accomplish work.

Oral Communication:

Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.

Reasoning:

Identifies rules, principles, or relationships that explain facts, data, or other information; analyzes information and makes correct inferences or draws accurate conclusions.

Writing:

Recognizes or uses correct English grammar, punctuation, and spelling; communicates information (for example, facts, ideas, or messages) succinctly and in an organized manner; produces written information, which may include technical material, appropriate for the intended audience.

equivalent to those typically gained by:

Education in a biological, health, or behavioral science; public, healthcare, or business administration; data management or a closely related field;

AND/OR

Progressively responsible paraprofessional experience supporting a health and social service program and delivery system; applying requisite rules, regulations, and terminology used in the work; completing medical billing, medical claims, medical transcriptions, and/or medical coding; and/or using computer applications, databases, and reporting systems required to process, store, and maintain data and information subject to privacy and confidentiality laws and rules.

Special Note

“Competencies” means a combination of interrelated knowledge, skills, abilities, and behaviors that enable a person to act effectively in a job or situation.

“Training” and “education” in this guidance are synonyms for the process of acquiring knowledge and skills through instruction. It includes instruction through formal and informal methods (such as classroom, on-line, self-study, and on-the-job), from accredited and unaccredited sources, and long-duration (such as a post-secondary degree) and short-duration (such as a seminar) programs.

“Progressively responsible” means indicating growth and/or advancement in complexity, difficulty, or level of responsibility.

Additional Required Information

Please read the information below carefully. This applies to your application submission.

EDUCATION

To verify education is being used to meet and/or support the required minimum qualifications/competencies, you must fill in the Education section of the application  If you have not obtained a degree, please indicate the number of units completed  Copies of transcripts are required to verify educational credentials used to meet or support the minimum qualifications/competencies for a position and are required with each application  (Unofficial is okay; please ensure the institution/URL name is listed on the transcripts)  Transcripts can be attached at the time of application or provided at the time of interview; if not, transcripts will be required before employment.

SPECIAL INSTRUCTIONS FOR FOREIGN EDUCATION

If education is completed in a foreign college or university, it may be used to meet the above requirements, if applicable. If utilizing this education, you must show that the education credentials have been submitted to a private organization that specializes in the interpretation of foreign educational credentials and that such education has been deemed to be at least equivalent to that gained in conventional U.S. education programs or an accredited U.S. state university reports the other institution as one whose transcript is given full value, or full value is given in subject areas applicable to the curricula at the state university.

It is your responsibility to provide such evidence when applying.

The omission of the required documentation listed will result in an incomplete application, and you will not receive further consideration.

WORK EXPERIENCE

When using work experience not documented in your application, please provide the employer's name, job title, employment dates, and whether you worked full-time or part-time. Applications will be reviewed to determine if the responses are supported and if minimum qualifications are met. Work experience needed to meet the minimum qualifications must be documented in the application. If the application does not support minimum qualifications, the applicant may not advance to the interview and selection phase of the recruitment.

A resume will not be used to determine that minimum qualifications have been met for the position you a