Eligibility Technician 2

Job Description

**THE RECRUITMENT PERIOD FOR THIS VACANCY HAS BEEN EXTENDED**

This position is open to Alaska Residents only.

Please check our

residency definition

to determine if you qualify

.

The Department of Family and Community Services,

Office of Children's Services (OCS)

is

recruiting for full-time

Eligibility Technician 2

located in

Anchorage, Alaska.

What You Will Be Doing

As an Eligibility Technician 2, you are responsible for providing timely and accurate eligibility determinations and benefit authorizations for Title IV-E and Medicaid programs on behalf of children in the state's custody.   You will perform independent case work, including conducting interviews, to identify and obtain the documentation that is required and necessary to determine eligibility.   You will ensure continuous monitoring of cases, with thorough examination of reported or anticipated changes, which may potentially affect eligibility. You will identify, research, and resolve inconsistencies and discrepancies to reach an appropriate determination or redetermination of eligibility.]

Our Organization, Mission, and Culture

The

Office of Children's Services

strives for a diverse and inclusive workforce where safety and wellbeing are paramount and employees at all levels promote a culture where everyone is valued, treated equitably, and treated respectfully.

The Mission of the Office of Children's Services is: Ensuring the safety, permanency and well-being of children by strengthening families, engaging communities, and partnering with Tribes.

Everything we do is underpinned by our

Core Values

.

Benefits of Joining Our Team

Joining our team will provide you with the satisfaction of working with a dynamic, diverse, and high performing team while simultaneously having a positive impact on the safety of employees as well as the families of Alaska! You will enjoy wonderful health benefits with 12 paid state holidays a year!

Full-time benefits of this position include but are not limited to: Insurance Benefits; Retirement Benefits; Paid Leave; and twelve paid holidays per year. Please see the benefits tab on this posting for more information.

Working Environment You Can Expect

This position is located in the Anchorage Regional Office in mid-town off Tudor Road and is within walking distance to several amenities. The incumbent can expect daily interactions with division and department staff via telephone, Microsoft Teams, Zoom, or in person.

For information on the Anchorage community (including schools, hospitals, housing) please review the

Alaska Community Profiles

.

We Are Seeking a Candidate with the Following Competencies:

Manages and Organizes Information:

Identifies work assignments; gathers, organizes, and maintains information; determines its importance and accuracy, and communicates it by a variety of methods

Analytical Thinking/Problem Solving:

Uses a logical, systematic, sequential approach to address problems or opportunities or manage a situation by drawing on one’s knowledge and experience base and calling on other references and resources as necessary.

Technical Credibility:

Understands and appropriately applies principles, procedures, requirements, regulations, and policies related to specialized expertise.

Decision Making:

Makes sound, well-informed, and objective decisions; perceives the impact and implications of decisions; commits to action, even in uncertain situations, to accomplish organizational goals; causes change.

Team Building:

Inspires and fosters team commitment, spirit, pride, and trust. Facilitates cooperation and motivates team members to accomplish group goals.

Special Note

All positions require valid ID and successful completion of a background investigation, including fingerprinting and a criminal records check.

The successful candidate may be required to attend multiple training courses normally located in Anchorage.

A cover letter is NOT required for this position.

Your complete application will be used to determine which applicants will advance to the interview phase of the recruitment and selection process.

To view the general description and example of duties for an Eligibility Technician 2, please go to the following link:

https://www.governmentjobs.com/careers/alaska/classspecs/889912?keywords=eligibility%20technician&pagetype=classSpecifications

Minimum Qualifications

One year of entry level experience as an Eligibility Technician 1 with the State of Alaska;

OR

One year performing similar work that developed knowledge and skills in applying program requirements and working with client customers in stressful situations.

Substitution

:

Post-secondary education in such fields as sociology, social work, psychology, counseling, human services, vocational rehabilitation, developmental disabilities, behavioral sciences, business, public administration, or accounting may substitute for the required experience (undergraduate credits: 2.67 semester/4 quarter hours = 1 month).

Additional Required Information

At time of interview applicant is requested to submit

:

A copy of academic transcripts (unofficial are acceptable but must include the institution name/URL on documents provided) if required to meet minimum qualifications.

A list of three (3) professional* references including daytime telephone numbers and email address; at least two (2) of these must be from a current or former supervisor.

Professional is defined as a supervisor or an individual who has direct knowledge of your work performance.

Please read the below information carefully. This applies to your application submission.

CLASSIFICATION STUDY:

This position is currently undergoing review as part of the Public Assistance Field Services job class study, and therefore, both the title and the assigned pay range may be subject to change upon completion of the study.

NOTE:

Attaching a resume or curriculum vitae is not an alternative to filling out the application in its entirety.

Noting "see resume or CV" or any similar response on any portion of your application may lead to a determination your application is incomplete and removal from consideration for this job posting.

EDUCATION

To verify education being used to meet the required minimum qualifications, you must fill in the Education section of the application. If you have not obtained a degree, please indicate the number of units completed. Copies of transcripts are required to verify educational credentials being used to meet the minimum qualifications for a position and are required with each application.  (Unofficial are okay, please ensure that the institution/URL name is listed on the transcripts). Transcripts can be attached at the time of application, provided at the time of interview or if not provided, transcripts will be required prior to appointment.

SPECIAL INSTRUCTIONS FOR FOREIGN EDUCATION

Education completed in foreign colleges or universities may be used to meet the above requirements, if applicable. If utilizing this education you must show that the education credentials have been submitted to a private organization that specializes in interpretation of foreign educational credentials and that such education has been deemed to be at least equivalent to that gained in conventional U.S. education programs; or an accredited U.S. state university reports the other institution as one whose transcript is given full value, or full value is given in subject areas applicable to the curricula at the state university.

It is your responsibility to provide such evidence when applying.

Omission of required documentation listed will result in an incomplete application and you will not receive further consideration.

WORK EXPERIENCE

When using work experience not already documented in your application, please provide the employer name, your job title, dates of employment, and whether full-or part-time. Applications will be reviewed to determine if the responses are supported and minimum qualifications are clearly met. Work ex