Division Operations Manager (02-8068)

Job Description

This position is open for State of Alaska, Department of Administration Employees Only.

What You Will Be Doing

Under the general direction of the Division Director, this position serves as an assistant to the Director. The Division Operations Manager (DOM) has primary oversight of the Operations Section of the Division of Retirement & Benefits (DRB) and is responsible preparing all reporting for DRB and for long- and short-range operational planning, conducting research and analysis and making recommendations for division operational goals and policies, managing division budgets and resources, and managing and overseeing DRB operational programming and projects. The DOM is also responsible for direct supervision of operational sections to include Administrative Services, Communications, Information Services and IT Project Support.

Our Organization, Mission, and Culture

The Division of Retirement and Benefits administers State of Alaska and political subdivision retirement and benefit plans so that customers experience excellent, accurate, and timely service; and members understand the value of, and effectively manage, their retirement and health benefits. The Operations Team, where you will be working, provides support for the entire Division and works closely with the Director and Deputy Directors to ensure budgetary, personnel, procurement/purchasing, accounting and financial management are consistently accurate.

The Benefits of Joining Our Team

As part of a division that has offices in Juneau and Anchorage, a $59M budget, 130 employees, and provides services to State and Political Subdivision employers, employees, and retirees in communities throughout the State, you will have the opportunity to provide a positive impact on our members as well as your colleagues. The Division Operations Manager offers the opportunity to lead division-wide operations, work closely with executive leadership and have a direct impact on the success and efficiency of DRB. It provides meaningful, varied work and the chance to shape processes, support staff, and help drive the division forward.

The Working Environment You Can Expect

This position is in the heart of downtown Juneau at the State Office Building on the 6th floor. Ideal applicants will be customer service oriented and can prioritize responsibilities to best suit the needs of the division. Applicants are expected to engage in a team environment with staff, upper management as well as other internal and external vendors.

Who We Are Looking For

We are interested in candidates who possess some or all of the following position specific competencies:

Accountability:

Holds self and others accountable for measurable high-quality, timely, and cost effective results. Determines objectives, sets priorities, and delegates work. Accepts responsibility for own actions and decisions. Complies with established control systems and rules.

Decision Making:

Makes sound, well-informed, and objective decisions; perceives the impact and implications of decisions; commits to action, even in uncertain situations, to accomplish organizational goals; causes change.

Organizational Awareness:

Knows the organization's mission and functions, and how its social, political, and technological systems work and operates effectively within them; this includes the programs, policies, procedures, rules, and regulations of the organization.

Self-Management:

Sets well-defined and realistic personal goals; displays a high level of initiative, effort, and commitment towards completing assignments in a timely manner; works with minimal supervision; is motivated to achieve; demonstrates responsible behavior.

Minimum Qualifications

Three years of professional experience in the broad occupational fields of the division or department and two years of supervisory and/or managerial experience, which may be concurrent with the professional experience.

Special Note:

"Professional experience in the broad occupational fields of the division or department," means experience in one of the professional areas that compose the division's purpose and function to ensure the applicant has the knowledge of the work of the division to be managed.

For example, in an administrative services division, qualifying professional experience could be in any one of the professional areas that compose business administration; such as accounting, procurement, human resources, and so on.

In a line division, for example the Division of Mining, Land, & Water in the Department of Natural Resources, qualifying experience could be in any one of the professional areas that provide for the use and protection of Alaska's State-owned land and water, such as geology, hydrology, forestry, natural resource management, and so on.

Additional Required Information

Please read the below information carefully. This applies to your application submission.

Department Employee Recruitment

Applicants must currently work in the department that is being recruited for and have held or currently hold permanent employment status in any position in the classified service as defined in

Alaska Statute 39.25.100

. Permanent employment status is defined as holding permanent status in ANY job class in the current period of employment with no break in service (separation from State of Alaska employment) since the permanent status was earned.

At time of interview

, please be prepared to provide the names, titles, and current phone numbers for three professional references. At least one of these must be a previous or current supervisor.

EDUCATION

If post-secondary education is required to meet the minimum qualifications, you must fill in the Education section of the application. If you have not obtained a degree, please indicate the number of units completed. Copies of transcripts are required to verify educational credentials if used to meet the minimum qualifications for a position. Transcripts can be attached at the time of application or within 48 hours of the close of this recruitment to the contact person listed below.

SPECIAL INSTRUCTIONS FOR FOREIGN EDUCATION

Education completed in foreign colleges or universities may be used to meet the above requirements, if applicable. If utilizing this education you must show that the education credentials have been submitted to a private organization that specializes in interpretation of foreign educational credentials and that such education has been deemed to be at least equivalent to that gained in conventional U.S. education programs; or an accredited U.S. state university reports the other institution as one whose transcript is given full value, or full value is given in subject areas applicable to the curricula at the state university. It is your responsibility to provide such evidence when applying.

WORK EXPERIENCE

If using work experience not already documented in your application, also provide the employer’s name, your job title, dates of employment, and whether full-or part-time. Applications will be reviewed to determine if the responses are supported and minimum qualifications are clearly met. If they are not, the applicant may not advance to the interview and selection phase of the recruitment.

NOTE: Attaching a resume or curriculum vitae is not an alternative to filling out the application in its entirety. Noting "see resume or CV" or any similar response on any portion of your application may lead to a determination your application is incomplete and removal from consideration for this job posting.

APPLICATION NOTICE

You can ONLY apply for this position through the Workplace Alaska website or via hardcopy application. If you accessed this recruitment bulletin through a job search portal such as AlaskaJobs or any other database, you MUST use a Workplace Alaska online or hardcopy application to successfully apply. Instructions on how to apply with Workplace Alaska may be found on the Workplace Alaska "How to Apply" webpage, found here:

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