Administrative Assistant - Assessors Office

Description

Are you a highly organized and detail-oriented professional with a knack for multi-tasking?

Join the CBJ Assessor’s Office and play a critical role in providing an important function to property owners in the City and Borough of Juneau.

We are a busy office working directly with residents, businesses, tourists, and other members of the public. Our team actively works to improve processes and streamline workflows as well as serve the community of Juneau fairly and effectively.

WHO WE ARE LOOKING FOR

The successful candidate will have:

Experience in working with property ownership related documents.

Strong background in administrative support, principles and practice.

Solid analytical, communication, and interpersonal skills and the ability to work independently as well as part of a team in a collaborative, team-centered environment.

Strong customer focus with a dedication to integrity, ethics, trust and values.

Proficiency and ease in using business productivity tools and cutting-edge technology in your everyday work. We use Microsoft Office Suite and other internal applications and assessment related tools.

Exceptional listening skills and the ability to keep up with evolving business needs through flexibility and rapid integration of new concepts.

A basic understanding of applicable federal, state and local codes, regulations, policies and procedures as they relate to physical and legal property changes

THE BENEFITS OF JOINING OUR TEAM

The Assessor’s Office is a strong team that works to value property equitably throughout the Borough. The Administrative Assistant is vital to the Office’s success, serving as the main point of contact for property owners as well as maintaining many important data sources for the Appraisers. Training and development are important in the Office and if you have a desire, you can begin to attend (in person and virtual) courses and complete certifications in the profession of property assessment.

WORKING HOURS AND LOCATION

This position works (Monday through Friday) 8:00am – 4:30pm. Your office would be located in downtown Juneau on Glacier Avenue.

Typical Responsibilities

The incumbent in this position is responsible for the administrative functions of the office and serves a vital role in meeting our mission of ensuring fair and equitable property tax administration and values.

The position serves as the primary public contact for the office which would include daily interaction with CBJ staff and the public requiring collaborative, analytical, customer service and research skills.

Excellent customer service skills are a must

.

This position is responsible for updating ownership records for the borough by reviewing documents recorded with the Department of Natural Resources. Experience working with legal descriptions and/or deeds is highly desired. Attention to detail is a high priority of the CBJ Assessors Office.

You will be responsible for maintaining real property exemptions for all properties within the borough.  This role involves providing technical, administrative and customer support to the public and seniors applying for exemptions, as well as supporting Assessor Office Administration functions. This position processes all Hardship Exemptions, applying predefined criteria for qualification. Critical thinking skills are required.

This position oversees market letter distribution and returns which are utilized in the valuation process.

Minimum Qualifications

Education:

High School graduation or the equivalent.

Experience:

Six (6) months of clerical experience. This work is equivalent to an Office Assistant with the City & Borough of Juneau or equivalent elsewhere.

SUBSTITUTION:

Post-secondary or vocational training may be substituted for the required

experience on the basis of: three (3) semester or four (4) quarter hours of post-

secondary education are equal to one month of experience; 150 hours of

vocational education are equal to one month of experience.)

Supplemental Information

ADDITIONAL REQUIRED INFORMATION

Please provide a cover letter with your application

.

You must also include transcripts if they are being used to meet minimum qualifications.

HIRING MANAGER CONTACT INFO

Hiring Manager:

Mary Hammond

Phone Number:

(907) 586-5215 Ext. 4033

Email:

[email protected]