Administrative Assistant 1

Job Description

ATTENTION

ALL ALASKA RESIDENTS!

The Department of Transportation and Public Facilities (DOT&PF), Anchorage International Airport, is looking for an Administrative Assistant 1 to help us

Keep Alaska Moving!

What you will be doing:

Ted Stevens Anchorage International Airport is seeking an organized, dependable, and customer-service-oriented individual to join our Airport Operations team as an Administrative Assistant 1.

This position offers a unique combination of public service and administrative responsibilities. You will independently coordinate the airport's Lost & Found Program while providing administrative support to Airport Operations.

Your primary responsibilities will include:

Lost & Found Program Management, Manage the daily operations of the airport’s Lost & Found Program, including receiving, documenting, tracking, storing, and releasing recovered property. Assist travelers with lost property inquiries, verify ownership, coordinate shipping arrangements, and maintain accurate inventory records.

Administrative Support,

Assist Airport Operations with timesheets, purchasing, invoice processing, travel coordination, scheduling, correspondence, and recordkeeping.

Recruitment and Office Coordination,

Support recruitment and onboarding activities, coordinate meetings, and assist with administrative processes that help keep airport operations running efficiently.

Customer Service,

Serve as a primary point of contact for travelers, airport employees, and other agencies, providing helpful and professional assistance while resolving questions and concerns.

The successful candidate will be comfortable working independently, managing competing priorities, maintaining accurate records, and exercising good judgment when handling sensitive information and valuable personal property.

Our organization, mission, and culture:

Ted Stevens Anchorage International Airport plays a vital role in connecting Alaska to the rest of the world. Our Airport Operations team supports the safe, secure, and efficient operation of one of Alaska's most important transportation facilities.

We value teamwork, accountability, professionalism, and excellent customer service. Every member of our team contributes to the airport’s success, whether supporting operational activities behind the scenes or assisting the traveling public.

The benefits of joining our team:

This position offers an opportunity to work in a unique airport environment while gaining experience in administrative operations, customer service, purchasing, and government processes.

You will work alongside a dedicated team of aviation professionals and play an important role in supporting both airport employees and the travelers who pass through ANC.

The working environment you can expect:

This position is based at Ted Stevens Anchorage International Airport in Anchorage, Alaska, with primary Lost & Found responsibilities performed from the South Terminal.

The work involves frequent interaction with travelers, airport employees, and outside agencies, as well as independent office and administrative responsibilities. The position requires flexibility, attention to detail, and the ability to manage multiple requests throughout the workday.

Who we are looking for:

To be successful in this position, the selected applicant will possess the following core competencies:

Attention to Detail:

Is thorough when performing work and conscientious about attending to detail.

Computer Skills:

Uses computers, software applications, databases, and automated systems to accomplish work.

Customer Service:

Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.

SPECIAL NOTICE:

This position requires a Valid AK Driver's License.

To view the general description and example of duties for positions please go to the following link:

https://www.governmentjobs.com/careers/Alaska/

classspecs

Minimum Qualifications

Six months of advanced clerical experience. This experience includes work such as Office Assistant 2, Accounting Clerk, and similar classes with the State of Alaska or the equivalent with another employer.

OR

Six months of any combination of post-secondary education, vocational education, and/or advanced-level clerical experience. (Three semester or four quarter hours of post-secondary education are equal to one month of experience; 150 hours of vocational education are equal to one month of experience.)

Special Note:

Examples of advanced clerical experience include:

-Reviewing complex or questionable applications or documents and searching files and regulations to determine accuracy of information to clarify applicant status; using judgment in applying criteria, rules, regulations, and policies; providing information to organizational unit staff on administrative processes and procedures; tracking expenditures; and completing necessary administrative paperwork according to regulations.

-Composing letters and memoranda; completing and reviewing forms for completeness and accuracy using readily available information from multiple sources and established guidelines and procedures. Examples of such tasks include time sheets, appointment paperwork, or required drug testing notifications for employees in positions requiring possession of a valid Commercial Driver's License (CDL).

Additional Required Information

**Read the following carefully**

At time of application, applicants are requested to submit:

Three (3) professional references, including name, job title, and current phone numbers.

Copy of academic transcripts (unofficial are okay, please ensure that the institution name/URL is listed on the transcript) if using education to verify that you meet the minimum qualifications.

ALASKA RESIDENTS ONLY

Please be sure to check our

residency definition

to determine if you qualify.

EDUCATION

To verify education is being used to meet and/or support the required minimum qualifications/competencies, you must fill in the Education section of the application. If you have not obtained a degree, please indicate the number of units completed. Copies of transcripts are required to verify educational credentials used to meet or support the minimum qualifications/competencies for a position and are required with each application. (Unofficial is okay; please ensure the institution/URL name is listed on the transcripts). Transcripts can be attached at the time of application or provided at the time of interview; if not, transcripts will be required before employment.

AIRPORT SECURITY BADGE

Candidates for this position must be eligible for an airport identification badge in accordance with Transportation Security Administration (TSA) regulations (49 CFR 1542) which requires fingerprinting and a criminal background check. The successful applicant must pass a fingerprint-based criminal history record check as well as a comprehensive background investigation, along with a Transportation Security Administration Security Threat Assessment.

SPECIAL INSTRUCTIONS FOR FOREIGN EDUCATION

Education completed in foreign colleges or universities may be used to meet the above requirements, if applicable. If utilizing this education you must show that the education credentials have been submitted to a private organization that specializes in interpretation of foreign educational credentials and that such education has been deemed to be at least equivalent to that gained in conventional U.S. education programs; or an accredited U.S. state university reports the other institution as one whose transcript is given full value, or full value is given in s