# Trainer (Child Support Enforcement Specialist 2) — Revenue · Alaska Jobs

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# Trainer (Child Support Enforcement Specialist 2)

Revenue

- **Location** — Anchorage, AK
- **PCN** — 047134
- **Salary** — $36.34 Hourly (Range 18)
- **Type** — Full Time
- **Open to** — Department Employees Only
- **Bargaining unit** — General Government
- **Timing** — Year-round
- **Posted** — 2026-10-29
- **Closes** — 2026-11-05
- **Source** — Workplace Alaska (State of Alaska) (synced)

Job Description

Are you ready to take the next step in your career and play a key role in supporting your colleagues through training and mentoring?

The Department of Revenue, Child Support Enforcement Division is recruiting for a Trainer / Child Support Enforcement Specialist 2 in Anchorage!

At this time, this position is only open to current Dept. of Revenue employees.

What You Will Be Doing:

With minimal direction from the Supervisory Child Support Enforcement Specialist 2, Child Support Enforcement Specialist 2, and Program Manager, the training team is responsible for training new and promoted employees, to include Office Assistants and Child Support Enforcement Specialists. This includes development and revision of training materials and presentations, and coordination and tracking of training sessions. You may also be assigned to participate in the recruitment process by serving as an Interviewing Committee member, which includes screening applicants, conducting interviews and making recommendations for hire.

Mission and Values/Culture:

The agency is committed to ensuring child support is collected and disbursed to child support orders. As a federally funded agency and due to the federal tax information, we receive, we must comply with many federal laws, regulations and reporting requirements. In your role you will have direct influence on agency’s ability to effectively and efficiently attain federal and department goals and objectives.

Benefits of Joining Our Team:

Along with the benefits provided by the State of Alaska, including health insurance and retirement, you will receive the benefits of in-depth training on how to do the work, multiple advancement opportunities, and a management team that empowers and mentors staff who are interested in progression.

This position requires in-person training, and office presence is required.

The Working Environment You Can Expect:

Located in the Atwood building in downtown Anchorage, we are a large division with 196 employees.

To view the general description and example of duties for the position please go to the following link:

https://www.governmentjobs.com/careers/Alaska/classspecs

If you can imagine yourself in this role, we encourage you to apply!

Minimum Qualifications

Competency Based Minimum Qualifications

This job class uses competency based minimum qualifications. The competency description(s) listed below have been designed to promote a common understanding of the essential elements of the job class. They highlight the more general and customary knowledge, skills, abilities (KSAs), tasks, and behaviors used to describe the competency. They typically list expectations, as opposed to specific tasks, and are to be used only as parameters and guidelines. A competency’s description is not intended to exclusively define every KSA, task, and behavior needed to successfully meet the competency, but rather to provide the manager/agency with a broad reference of options as to how an applicant can meet the job expectation.

Please ensure your application (through work history, training, education, licenses, certifications, etc.) supports/demonstrates you possess the minimum required competencies for the job class.

Any combination of education and/or experience that provides the applicant with competencies in

Analytical Thinking/Problem Solving:

uses a logical, systematic, sequential approach to address problems or opportunities or manage a situation by drawing on one’s knowledge and experience base and calling on other references and resources as necessary.

Adaptability

: adjusts planned work by gathering relevant information and applying critical thinking to address multiple demands and competing priorities in a changing environment.

Self-Management:

Sets well-defined and realistic personal goals; displays a high level of initiative, effort, and commitment towards completing assignments in a timely manner; works with minimal supervision; is motivated to achieve; demonstrates responsible behavior.

Stress Tolerance:

Deals calmly and effectively with high-stress situations (for example, tight deadlines, hostile individuals, emergency situations, and dangerous situations).

Oral Communication:

Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.

Equivalent to those typically gained by

Progressively responsible professional experience performing child support enforcement casework and/or collections; working with clients, reviewing, assessing, and making determinations involving state and/or federal programs, independently; and exposed to having difficult conversations.

Special Note:

Positions require incumbents to pass a fingerprinting background investigation to meet security requirements for access to State and national databases.

Additional Required Information

**PLEASE READ THE FOLLOWING CAREFULLY**

DISCLOSURE OF PRIOR STATE EMPLOYMENT

All employment with the State of Alaska

, including but not limited to full-time, part-time, seasonal, temporary, on-call, etc. positions must be disclosed in your application.

Failure to provide this information may result in the disqualification of your application.

REQUIRED OF ALL APPLICANTS

At the time of the interview, please ensure that you provide the following materials:

List of three (3) professional references to include daytime telephone and email address. One must be a current or former supervisor.

Last two (2) performance evaluations. If unavailable, supervisory letters of recommendation can be substituted.

SUPPLEMENTAL QUESTIONS

For your application to be evaluated you must answer the Supplemental Questions.

The State of Alaska (SOA) uses four levels of proficiency to measure and describe an applicant's level of competence in applying certain behaviors, knowledge, skills, and abilities to accomplish a specific task. The proficiency levels are Mastery, Fluency, Literacy, and Discovery. You will need to rate your proficiency for each competency listed in the supplemental questions.

BACKGROUND CHECK

The ability to pass all required state and federal background checks, including any criminal history or security clearance screenings mandated by law, regulation, or departmental policy.

BARGAINING UNIT

If you are a

current state employee

, please mark the union you are a member of at the time of application.

EDUCATION

If post-secondary education is required to meet the minimum qualifications, you must fill in the Education section of the application. Copies of transcripts are required to verify educational credentials and

must be attached to your application upon submission.

Unofficial transcripts are acceptable, provided they include the URL and institution name.

SPECIAL INSTRUCTIONS FOR FOREIGN EDUCATION

If education is completed in a foreign college or university, it may be used to meet the above requirements, if applicable. If utilizing this education, you must show that the education credentials have been submitted to a private organization that specializes in the interpretation of foreign educational credentials and that such education has been deemed to be at least equivalent to that gained in conventional U.S. education programs or an accredited U.S. state university reports the other institution as one whose transcript is given full value, or full value is given in subject areas applicable to the curricula at the state university. It is your responsibility to provide such evidence when applying. The omission of the required documentation listed will result in an incomplete application, and you will not receive further consideration.

WORK EXPERIENCE

If using work experience not already documented in your application, also provide the employer name, your job title, dates of employment, a

[Apply at the source ↗](https://www.governmentjobs.com/careers/alaska/jobs/5528629/trainer-child-support-enforcement-specialist-2-pcn-047134)

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Posted on Alaska Jobs — the daily board for Alaska public-sector work. https://alaskajobs.org/job/trainer-child-support-enforcement-specialist-2-5528629

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