# Senior Services Technician — Health · Alaska Jobs [← The Board](https://alaskajobs.org/) · [Healthcare jobs](https://alaskajobs.org/jobs/healthcare) # Senior Services Technician Health - **Location** — Anchorage, AK - **PCN** — 062375 - **Salary** — $24.15 Hourly (Range 12) - **Type** — Full Time - **Open to** — Alaska Residents Only - **Bargaining unit** — General Government - **Timing** — Year-round - **Posted** — 2026-08-03 - **Closes** — 2026-08-13 - **Source** — Workplace Alaska (State of Alaska) (synced) Job Description This Individual Position is Exempt from the Hiring Freeze. Qualified Applicants are Encouraged to Apply. Welcome to the Department of Health. We’d be delighted to have you join our team. If you envision yourself in this role and are ready to start an exciting career with us, apply today. This position is open to Alaskan Residents only. Please check out the residency definition to determine if you qualify. What you will be doing: In this position, you will initiate and support various program closures, including cases with no Medicaid, no PCA agency or worker, no Care Coordinator, out-of-state moves, non-utilization, no contact, declined services, excluded living situations, and transitions to long-term care. You will process Change of Status (COS) communications such as provider or Care Coordinator updates, hospital admissions and discharges, legal representative changes, demographic updates, living situations, marital status, and address changes. You will also monitor Direct Service Messaging (DSM) daily and respond promptly to discovery requests from the legal department. This role includes frequent communication with legal representatives, clients, Care Coordinators, PCA agencies, supervisors, and managers by phone and email. You will assist with mail processing, including operating mail equipment, printing, monitoring DSM, handling returned mail, and contacting agencies and clients when address issues arise. Our organization, mission, and culture: Our mission is to promote health, well-being, and safety for individuals with disabilities, seniors, and vulnerable adults by facilitating access to quality services and supports that foster independence, personal choice, and dignity. The benefits of joining our team: By joining our team, you will work with a group of professionals committed to the well-being and safety of seniors and individuals who experience a disability. We offer a flexible, fun environment to facilitate access to quality services and support to help meet the needs of clients and families. In your role, you will have direct influence on the manager's ability to effectively and efficiently attain department goals and objectives. You will be provided with opportunities to hone your skills and build knowledge and competencies in new areas. The working environment you can expect: Team members and supervisors are located at 1835 Bragaw Street, Suite 350, Anchorage, Alaska. This location is convenient to numerous shops and restaurants. This position is scheduled for a 7.5-hour workday; start and stop times can be flexible between 7 am and 5:30 pm. Hybrid Telework is possible with this position after training and approval from the Division Director. Who we are looking for: The ideal candidate will possess some or all of the following position-specific competencies in addition to the minimum qualifications listed below: Clerical : Knowledge of filing, typing, entering data, maintaining records, taking shorthand, and using and completing forms. Customer Service :(*) Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Database Administration : Knowledge of the principles, methods, and tools for automating, developing, implementing, or administering database systems Information Management : Identifies a need for and knows where or how to gather information; organizes and maintains information or information management systems. Manages and Organizes Information: Identifies a need; gathers, organizes, and maintains information; determines its importance and accuracy, and communicates it by a variety of methods. Technical Competence : Uses knowledge that is acquired through formal training or extensive on-the-job experience to perform one's job; works with, understands, and evaluates technical information related to the job; advises others on technical issues. To view the general description and example of duties for this job class, please go to the following link and search for Senior Services Technician : https://www.governmentjobs.com/careers/Alaska/classspecs . Minimum Qualifications High school graduation or equivalent: AND Three years of clerical experience with one year of experience in public health, health care services, senior services, medical assistance programs, health education, nursing, medical social work, health services administration or a closely related field. Substitution: College education from an accredited college with a course emphasis in social services or a related field may substitute for the required experience. Additional Required Information Please read the information below carefully. This applies to your application submission. EDUCATION To verify education is being used to meet and/or support the required minimum qualifications/competencies, you must fill in the Education section of the application If you have not obtained a degree, please indicate the number of units completed Copies of transcripts are required to verify educational credentials used to meet or support the minimum qualifications/competencies for a position and are required with each application (Unofficial is okay; please ensure the institution/URL name is listed on the transcripts) Transcripts can be attached at the time of application or provided at the time of interview; if not, transcripts will be required before employment. SPECIAL INSTRUCTIONS FOR FOREIGN EDUCATION If education is completed in a foreign college or university, it may be used to meet the above requirements, if applicable. If utilizing this education, you must show that the education credentials have been submitted to a private organization that specializes in the interpretation of foreign educational credentials and that such education has been deemed to be at least equivalent to that gained in conventional U.S. education programs or an accredited U.S. state university reports the other institution as one whose transcript is given full value, or full value is given in subject areas applicable to the curricula at the state university. It is your responsibility to provide such evidence when applying. The omission of the required documentation listed will result in an incomplete application, and you will not receive further consideration. WORK EXPERIENCE When using work experience not documented in your application, please provide the employer's name, job title, employment dates, and whether you worked full-time or part-time Applications will be reviewed to determine if the responses are supported and if minimum qualifications are met Work experience needed to meet the minimum qualifications must be documented in the application If the application does not support minimum qualifications, the applicant may not advance to the interview and selection phase of the recruitment. A resume will not be used to determine that minimum qualifications have been met for the position you are applying for. If you have currently or previously been appointed to a flexibly staffed position, please ensure your work experience within a flexibly staffed position indicates the actual dates employed at each level Ensure your time and any subsequent flex promotion(s) are documented as a separate position This is required as minimum qualifications require experience at a particular level in which the lower level may not be considered If this information is not accurately reflected in your application, this may cause the processing of your application for consideration to be delayed. NOTE: Attaching a resume or curriculum vitae is not an alternative to filling out the a [Apply at the source ↗](https://www.governmentjobs.com/careers/alaska/jobs/5431785/senior-services-technician-pcn-062375) ## Express confidential interest Alaska politics is a small world. If you can't be seen job-hunting, submit a sealed interest : the employer sees only your alias and pitch. Your name and contact stay sealed until they request an introduction and you approve it . Decline, and they never learn who asked. ## More on the board - [Dental Operations Supervisor](https://alaskajobs.org/job/dental-operations-supervisor-2026-otz-204) — Maniilaq Association - [Itinerant Therapist I / II](https://alaskajobs.org/job/itinerant-therapist-i-ii-2026-otz-205) — Maniilaq Association - [Part-Time Itinerant Administrative Assistant I / II](https://alaskajobs.org/job/part-time-itinerant-administrative-assistant-i-ii-2026-otz-206) — Maniilaq Association [What this role pays in Alaska →](https://alaskajobs.org/salaries/senior-services-technician) [More about Health →](https://alaskajobs.org/employers/health) [Healthcare jobs →](https://alaskajobs.org/jobs/healthcare) [Jobs in Anchorage →](https://alaskajobs.org/jobs/anchorage) [All Alaska jobs →](https://alaskajobs.org/) Posted on Alaska Jobs — the daily board for Alaska public-sector work. https://alaskajobs.org/job/senior-services-technician-5431785 --- Markdown mirror of https://alaskajobs.org/job/senior-services-technician-5431785 · full index: https://alaskajobs.org/llms.txt