# Senior Services Technician — Health · Alaska Jobs [← The Board](https://alaskajobs.org/) · [Healthcare jobs](https://alaskajobs.org/jobs/healthcare) # Senior Services Technician Health - **Location** — Anchorage, AK - **PCN** — 021822 - **Salary** — $24.15 Hourly (Range 12) - **Type** — Full Time - **Open to** — Alaska Residents Only - **Bargaining unit** — General Government - **Timing** — Year-round - **Posted** — 2026-07-27 - **Closes** — 2026-08-07 - **Source** — Workplace Alaska (State of Alaska) (synced) Job Description This Individual Position is Exempt from the Hiring Freeze. Qualified Applicants are Encouraged to Apply. Welcome to the Department of Health. We’d be delighted to have you join our team. If you envision yourself in this role and are ready to start an exciting career with us, apply today. This position is open to Alaskan Residents only. Please check out the residency definition to determine if you qualify. What you will be doing: You're invited to join our dynamic and mission-driven General Relief Unit team as a Senior Services Technician. In this role, you will: Receive and process applications for financial assistance for assisted living placements through the General Relief Assisted Living Home Care Program to make accurate, timely eligibility determinations and benefit authorizations. Collaborate closely with service providers, consumers, and teammates to creatively problem-solve unique, case-by-case situations, while handling a mix of clerical and administrative duties that keep your days interesting and engaging. The Position Involves Occasional Travel within the State of Alaska . Our organization, mission, and culture: Our mission is to promote health, well-being, and safety for individuals with disabilities, seniors, and vulnerable adults by facilitating access to quality services and supports that foster independence, personal choice, and dignity. The benefits of joining our team: You will be a member of the General Relief/Central Applications Processing Unit. This is a close-knit team working in a positive and dynamic work environment and who are committed to quality services for seniors and people who experience disabilities. The Division promotes continuous learning and personal growth, as well as access to development and advancement opportunities. The working environment you can expect: The office is located in Northeast Anchorage (1835 Bragaw Street). It is near Costco, East High School, and various restaurants and a coffee shop. Parking is readily available at the office. The incumbent will work closely with other members in both the Division and the Department of Health. There may be an opportunity for a hybrid telework schedule once the incumbent has successfully passed the probation period. Who we are looking for: The ideal candidate will possess some or all of the following position-specific competencies in addition to the minimum qualifications listed below: Accountability: Holds self and others accountable for measurable high-quality, timely, and cost-effective results. Determines objectives, sets priorities, and delegates work. Accepts responsibility for own actions and decisions—Complies with established control systems and rules. Customer Service: Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Interpersonal Skills: Shows understanding, friendliness, courtesy, tact, empathy, concern, and politeness to others; develops and maintains effective relationships with others; may include effectively dealing with individuals who are possibly difficult, hostile, or distressed; relates well to people from varied backgrounds and different situations; is sensitive to cultural diversity, race, gender, disabilities, and other individual differences. Special Notice: This position requires occasional travel to areas of Alaska. A Valid and Current Alaskan Driver's License is required at the time of appointment. To view the general description and example of duties for this job class, please go to the following link and search for Senior Services Technician : https://www.governmentjobs.com/careers/Alaska/ classspecs . Minimum Qualifications High school graduation or equivalent: AND Three years of clerical experience with one year of experience in public health, health care services, senior services, medical assistance programs, health education, nursing, medical social work, health services administration or a closely related field. Substitution: College education from an accredited college with a course emphasis in social services or a related field may substitute for the required experience. Additional Required Information At the time of the interview, please provide the following: Three (3) professional references, whom we may contact by phone, are required. One (1) of these references must be your current or most recent supervisor, if not already provided in the application. A copy of academic transcripts (unofficial is okay; please ensure that the institution name/URL is listed on the transcripts) is used to verify that you meet the minimum qualifications, if not already provided in the application. Please read the information below carefully. This applies to your application submission. EDUCATION To verify education is being used to meet and/or support the required minimum qualifications/competencies, you must fill in the Education section of the application If you have not obtained a degree, please indicate the number of units completed Copies of transcripts are required to verify educational credentials used to meet or support the minimum qualifications/competencies for a position and are required with each application (Unofficial is okay; please ensure the institution/URL name is listed on the transcripts) Transcripts can be attached at the time of application or provided at the time of interview; if not, transcripts will be required before employment. SPECIAL INSTRUCTIONS FOR FOREIGN EDUCATION If education is completed in a foreign college or university, it may be used to meet the above requirements, if applicable. If utilizing this education, you must show that the education credentials have been submitted to a private organization that specializes in the interpretation of foreign educational credentials and that such education has been deemed to be at least equivalent to that gained in conventional U.S. education programs or an accredited U.S. state university reports the other institution as one whose transcript is given full value, or full value is given in subject areas applicable to the curricula at the state university. It is your responsibility to provide such evidence when applying. The omission of the required documentation listed will result in an incomplete application, and you will not receive further consideration. WORK EXPERIENCE When using work experience not documented in your application, please provide the employer's name, job title, employment dates, and whether you worked full-time or part-time Applications will be reviewed to determine if the responses are supported and if minimum qualifications are met Work experience needed to meet the minimum qualifications must be documented in the application If the application does not support minimum qualifications, the applicant may not advance to the interview and selection phase of the recruitment. A resume will not be used to determine that minimum qualifications have been met for the position you are applying for. If you have currently or previously been appointed to a flexibly staffed position, please ensure your work experience within a flexibly staffed position indicates the actual dates employed at each level Ensure your time and any subsequent flex promotion(s) are documented as a separate position This is required as minimum qualifications require experience at a particular level in which the lower level may not be considered If this information is not accurately reflected in your application, this may cause the processing of your application for consideration to be delayed. NOTE: Attaching a resume or curriculum vitae is [Apply at the source ↗](https://www.governmentjobs.com/careers/alaska/jobs/5420647/senior-services-technician-pcn-021822) ## Express confidential interest Alaska politics is a small world. If you can't be seen job-hunting, submit a sealed interest : the employer sees only your alias and pitch. Your name and contact stay sealed until they request an introduction and you approve it . 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