# Protective Services Specialist 3 — Health · Alaska Jobs

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# Protective Services Specialist 3

Health

- **Location** — Anchorage, AK
- **PCN** — 060341
- **Salary** — $38.91 Hourly (Range 19)
- **Type** — Full Time
- **Open to** — Alaska Residents Only
- **Bargaining unit** — General Government
- **Timing** — Year-round
- **Posted** — 2026-08-05
- **Closes** — 2026-08-12
- **Source** — Workplace Alaska (State of Alaska) (synced)

Job Description

This Individual Position is Exempt from the Hiring Freeze. Qualified Applicants are Encouraged to Apply.

Welcome to the Department of Health.

We’d be delighted to have you join our team.

If you envision yourself in this role and are ready to start an exciting career with us, apply today.

This Position Is Open To Alaskan Residents Only.

Please check out the

residency definition

to determine if you qualify.

What you will be doing:

You will play a critical role in safeguarding Alaska’s vulnerable adults, and you will be responsible for receiving and investigating reports of abuse, neglect, and exploitation. You will also evaluate an adult’s decision-making capacity and provide either voluntary supportive services or involuntary protective services, as appropriate.

In this role, your other responsibilities include conducting advanced-level casework, developing service plans, preparing legal documentation, participating in court hearings or mediation, and providing testimony when required. This position serves a diverse population of adults who may be experiencing complex behavioral, medical, mental health, and socioeconomic challenges across the lifespan.

This Position Requires Frequent Travel within the State of Alaska.

Our organization, mission, and culture:

Our mission at Senior & Disabilities Services is to promote health, well-being, and safety for individuals with disabilities, seniors, and vulnerable adults by facilitating access to quality services and supports that foster independence, personal choice, and dignity. Adult Protective Services staff contribute to the division's mission by working with individuals, providing a variety of available services, helping them make informed decisions about those services, and supporting their ability to care for themselves.

The benefits of joining our team:

In this position, you will work alongside a friendly, supportive, and innovative team of professional staff with years of experience and a high level of dedication to the protection and safety of vulnerable Alaskans throughout our majestic state. We work in a dynamic and successful environment that appreciates and values the contribution of each employee. You will utilize a multitude of investigative methods to determine the health, safety, and decision-making abilities of vulnerable Alaskans.

Enjoy excellent benefits, including meaningful work, generous leave accrual, and 12 paid holidays annually.

In addition, upon successful completion of the training period, this position may offer a hybrid teleworking environment.

We would love to have you join us.

The working environment you can expect:

This position is located in East Anchorage off Debarr Road in Anchorage, next to East High School. Work hours can be flexible within the general state hours of operation.

Teleworking is an option after an initial training period.

Who we are looking for:

The ideal candidate will possess some or all of the following position-specific competencies in addition to the minimum qualifications listed below:

Investigation

: Knowledge of the guidelines, regulations, and procedures associated with investigation, including interviewing, evidence detection, locating, gathering, and handling, and drawing appropriate factual inferences and conclusions. Provide oral or written reports of findings. Presenting evidence and providing testimony.

Self-Management

: Sets well-defined and realistic personal goals; displays a high level of initiative, effort, and commitment towards completing assignments promptly; works with minimal supervision; is motivated to achieve; demonstrates responsible behavior.

Decisiveness:

Makes well-informed, effective, and timely decisions, even when data are limited, or solutions produce unpleasant consequences; perceives the impact and implications of decisions

Special Notice

:

This position does require the ability to Travel Frequently within the State of Alaska by either automobile or aircraft in all weather conditions.

A valid and current Alaskan Driver's License is required at the time of appointment.

To view the general description and example of duties for this job class, please go to the following link and search for

Protective Services Specialist 3

:

https://www.governmentjobs.com/careers/Alaska/

classspecs

.

Minimum Qualifications

Competency-Based Minimum Qualifications Instructions

This job class uses competency-based minimum qualifications.

Please ensure your application

(through work history, volunteer experience (duties summary), training, education, licenses, certifications, etc.) supports how you have gained the knowledge, skills, abilities, and behaviors (competencies) and that you possess the minimum required competencies for the job class.

Competency Description

The competency description(s) listed below have been designed to promote a common understanding of the essential elements of the job class. They highlight the more general and customary knowledge, skills, abilities (KSAs), tasks, and behaviors used to describe the competency. They typically list expectations rather than specific tasks and are to be used only as parameters and guidelines. A competency’s description is not intended to exclusively define every KSA, task, and behavior needed to successfully meet the competency, but rather to provide the manager/agency with a broad reference of options as to how an applicant can meet the job expectation.

Please ensure your application (through work history, training, education, licenses, certifications, etc.) supports/demonstrates that you possess the minimum required competencies for the job class.

Any combination of education and/or experience that provides the applicant with competencies in

Analytical Thinking/Problem Solving:

Uses a logical, systematic, and sequential approach to address problems or opportunities or manage a situation by drawing on one’s knowledge and experience base and calling on other references and resources as necessary.

Customer Service

: Anticipates and meets the needs of both internal and external customers. Delivers high-quality products and services; is committed to continuous improvement.

Integrity/Honesty

: Behaves in an honest, fair, and ethical manner. Shows consistency in words and actions. Models high standards of ethics.

Interpersonal Skills:

Shows understanding, friendliness, courtesy, tact, empathy, concern, and politeness to others; develops and maintains effective relationships with others; may include effectively dealing with individuals who are possibly difficult, hostile, or distressed; relates well to people from varied backgrounds and different situations; is sensitive to cultural diversity, race, gender, disabilities, and other individual differences.

Oral Communication

: Makes clear and convincing oral presentations. Listens effectively; clarifies information as needed.

W

riting:

Recognizes or uses correct English grammar, punctuation, and spelling; communicates information (for example, facts, ideas, or messages) in a succinct and organized manner; produces written information, which may include technical material, that is appropriate for the intended audience.

T

echnical Credibility:

Understands and appropriately applies principles, procedures, requirements, regulations, and policies related to specialized expertise.

equivalent to those typically gained by:

Training in a social science, behavioral science, health science, guidance and counseling, or a closely related field and/or progressively responsible professional experience providing assistance, information or referrals to the general public related to social services, health care, or legal services; in child, adult, family, or group case management, licensing, or probation services; or providing care or services to delinquent juveniles.

“Typically gained by” means the prevalent, usual method of gaining the competencies expected for entry into the job.

“Training” and “education” in this guidance are synonyms for

[Apply at the source ↗](https://www.governmentjobs.com/careers/alaska/jobs/5435732/protective-services-specialist-3-pcn-060341)

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Posted on Alaska Jobs — the daily board for Alaska public-sector work. https://alaskajobs.org/job/protective-services-specialist-3-5435732

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