# Protective Services Manager 1 (063186) — Family & Community Services · Alaska Jobs [← The Board](https://alaskajobs.org/) · [State & local government jobs](https://alaskajobs.org/jobs/government) # Protective Services Manager 1 (063186) Family & Community Services - **Location** — Juneau, AK - **Salary** — $3,804.00 Biweekly (Range 21) - **Type** — Full Time - **Open to** — Department Employees Only - **Bargaining unit** — Supervisory - **Timing** — Year-round - **Posted** — 2026-08-24 - **Closes** — 2026-08-31 - **Source** — Workplace Alaska (State of Alaska) (synced) Job Description "This position is currently under review as part of the Child Protection Services Study; therefore, the title and/or pay range currently assigned may be subject to change upon implementation of this class study." This position is open to current Department of Family and Community Services employees only. Please check the definition below to determine if you qualify. The Department of Family and Community Services, Office of Children's Services (OCS) is recruiting for a full-time Protective Services Manager 1 located in Juneau, Alaska. What you will be doing • Manage social service programs and personnel through subordinate supervisors to ensure consistent, appropriate delivery of services. • Supervise, train, and evaluate lower-level supervisors; set performance standards, assign work, and take corrective or disciplinary actions when necessary. • Review and approve major case decisions, audits, and studies to ensure compliance with laws, regulations, and agency policies. • Collaborate with community partners, tribal organizations, and other agencies to coordinate resources, resolve complex cases, and support program development. • Analyze program needs, compile reports, recommend staffing and policy changes, and participate in regional budgeting and planning. Our organization, mission and culture The Office of Children's Services strives for a diverse and inclusive workforce where safety and wellbeing are paramount and employees at all levels promote a culture where everyone is valued, treated equitably, and treated respectfully. The Mission of the Office of Children's Services is: Ensuring the safety, permanency and well-being of children by strengthening families, engaging communities, and partnering with Tribes. Everything we do is underpinned by our Core Values . Benefits of joining our team We work as a team through collaboration towards common goals to serve positive outcomes for families. We strive for a tight knit group, offering support to one another and contributing to a positive atmosphere. The Office of Children's Services has great potential for career advancement. Full-time benefits of this position include but are not limited to: Insurance Benefits; Retirement Benefits; Paid Leave; and twelve paid holidays per year. Please see the benefits tab on this posting for more information. Working environment you can expect We work in Juneau, Alaska and have one of the few offices located in the Valley of Juneau. Our Offices offer plenty of parking and we are conveniently located near many restaurants and stores for easy access to lunch and shopping options. We are also located near the bus line if that is your preferred method of travel. For information on the Juneau community (including schools, hospitals, housing), please review the Alaska Community Profiles . Competencies required for this position : Managing Human Resources : Plans, distributes, coordinates, and monitors work assignments of others; evaluates work performance and provides feedback to others on their performance; ensures that staff are appropriately selected, utilized, and developed, and that they are treated in a fair and equitable manner. Strategic Thinking: Formulates objectives and priorities and implements plans consistent with the long-term interests of the organization in a global environment. Capitalizes on opportunities and manages risks. Decisiveness : Makes well-informed, effective, and timely decisions, even when data are limited or solutions produce unpleasant consequences; perceives the impact and implications of decisions. Special Note This position requires a valid Alaska driver's license. Additionally, while the Division does have vehicles assigned to it, they may not always be available for staff use. Mileage reimbursement is available when a personal vehicle is used for work-related matters. Current automotive insurance must be in place prior to use of a personal vehicle while conducting business on behalf of the State. For positions in this job class, a child protective history check will be performed per AS 12.62.160 and/or 13 AAC 68.315 including a background and fingerprint check. The successful candidate may be required to attend multiple training courses normally located in Anchorage. A cover letter is NOT required for this position. Your complete application will be used to determine which applicants will advance to the interview phase of the recruitment and selection process. To view the general description and example of duties for a Protective Services Manager 1 please go to the following link: https://www.governmentjobs.com/careers/Alaska/ classspecs Minimum Qualifications Any combination of education and/or experience that provides the applicant with competencies in Technical Credibility: Understands and appropriately applies principles, procedures, requirements, regulations, and policies related to specialized expertise. Human Capital Management: Builds and manages workforce based on organizational goals, budget considerations, and staffing needs. Ensures that employees are appropriately recruited, selected, appraised, and rewarded; takes action to address performance problems. Manages a multi-sector workforce and a variety of work situations. Partnering: Develops networks and builds alliances; collaborates across boundaries to build strategic relationships and achieve common goals. equivalent to those typically gained by: Training in a social science, behavioral science, health science, guidance and counseling, or a closely related field; AND/OR Progressively responsible professional supervisory experience providing assistance, information or referrals to the general public related to social services, health care, or legal services; providing child, adult, family, or group case management, licensing, or probation services; or providing care or services to delinquent juveniles. Special Note: Some positions require a valid Alaska driver's license and/or a background investigation including fingerprinting. These requirements will be indicated at the time of recruitment. “Competencies” means a combination of interrelated knowledge, skills, abilities, and behaviors that enable a person to act effectively in a job or situation. “Typically gained by” means the prevalent, usual method of gaining the competencies expected for entry into the job. “Training” and “education” in this guidance are synonyms for the process of acquiring knowledge and skills through instruction. It includes instruction through formal and informal methods (such as classroom, on-line, self-study, and on-the-job), from accredited and unaccredited sources, and long-duration (such as a post-secondary degree) and short-duration (such as a seminar) programs. “Progressively responsible” means indicating growth and/or advancement in complexity, difficulty, or level of responsibility. “Professional experience” means work that is creative, analytical, evaluative, and interpretive; requires a range and depth of specialized knowledge of the profession's principles, concepts, theories, and practices; and is performed with the power or right to decide or act according to one's own judgment. Additional Required Information At time of interview applicant is requested to submit : A copy of academic transcripts (unofficial are acceptable but must include the institution name/URL on documents provided) if required to meet minimum qualifications. Three (3) Professional References with current day time phone numbers and email addresses. One must be from a current supervisor. Professional is defined as a supervisor or an individual who has direct knowledge of your work performance. Please read the below information carefully. This applies to your application submission. NOTE: Attaching a resume or curriculum vitae is not an alternative to filling out the application in its entirety. Noting "see resume or CV" or any similar response on any portion of your application may lead to a [Apply at the source ↗](https://www.governmentjobs.com/careers/alaska/jobs/5454294/protective-services-manager-1-063186) ## Express confidential interest Alaska politics is a small world. If you can't be seen job-hunting, submit a sealed interest : the employer sees only your alias and pitch. Your name and contact stay sealed until they request an introduction and you approve it . 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