# Office Assistant 2 — Labor & Workforce Development · Alaska Jobs [← The Board](https://alaskajobs.org/) · [State & local government jobs](https://alaskajobs.org/jobs/government) # Office Assistant 2 Labor & Workforce Development - **Location** — Anchorage, AK - **PCN** — 073071 - **Salary** — $21.44 Hourly (Range 10) - **Type** — Full Time - **Open to** — Alaska Residents Only - **Bargaining unit** — General Government - **Timing** — Year-round - **Posted** — 2026-09-25 - **Closes** — 2026-10-09 - **Source** — Workplace Alaska (State of Alaska) (synced) Job Description ATTENTION ALASKA RESIDENTS! The Department of Labor and Workforce Development, Division of Workers Compensation, is recruiting for an Office Assistant 2 located in Anchorage! No Cover Letter Required! This position is in the General Government Unit (GGU) at a Range 10. What You Will Be Doing: You’ll support the Reemployment Benefits team by helping keep correspondence and electronic case records organized and up to date. Much of your day will involve reviewing incoming documents, entering information into our case management system, preparing routine letters, and updating tracking tools using established procedures and templates. You’ll also help answer routine questions from injured workers and other customers and connect them with the right staff member when needed. As you become familiar with the program, you’ll work alongside experienced staff and build useful skills in case processing, records management, and public service. Our Mission, Values, and Culture: The Division of Workers' Compensation serves injured workers, employers, insurers, and other parties by administering Alaska's workers' compensation system accurately, fairly, and efficiently. The Reemployment Benefits team helps injured workers remain at work or return to work, and this position is essential to keeping those cases organized, accurate, and on schedule. Our team values accuracy, professionalism, collaboration, and respectful public service. Benefits of Joining Our Team: This is more than a traditional clerical position: you will learn how a specialized public program works from the inside and see how your work directly affects the progress of real cases. You will work alongside experienced reemployment and workers' compensation staff and build transferable skills in case processing, records management, regulatory procedures, customer service, and electronic case systems. The work is varied, detail-oriented, and meaningful, with a clear connection between accurate work and timely service to injured workers and employers. The position provides a strong foundation for continued growth within Workers' Compensation and other State administrative programs. State employment also offers a comprehensive benefits package and the stability of public service. The Working Environment You Can Expect: This position is located in Anchorage in the Division of Workers' Compensation office and works closely with the Reemployment Benefits team and other Division staff. The daily environment is busy, collaborative, and primarily office-based, with frequent computer, telephone, mail, and public contact; onsite presence is required for reception and document/mail processing coverage. Who We Are Looking For: We are interested in candidates who possess some or all of the following position specific competencies: Attention to Detail : Is thorough when performing work and conscientious about attending to detail. Customer Service : Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Computer Skills : Uses computers, software applications, databases, and automated systems to accomplish work. Manages and Organizes Information : Identifies a need; gathers, organizes, and maintains information; determines its importance and accuracy, and communicates it by a variety of methods. Reading Comprehension : Understands and interprets written material, including technical material, rules, regulations, instructions, reports, charts, graphs, or tables; applies what is learned from written material to specific situations. To view the general description and example of duties for the position, please go to the following link: https://www.governmentjobs.com/careers/Alaska/classspecs Minimum Qualifications High school diploma or the equivalent. AND One year of experience that includes clerical tasks such as greeting clients, answering phones, typing, filing, sorting mail, entering data, receiving payments, making change, or maintaining logs. Substitution: Education from an accredited college may substitute for the required experience (3 semester hours or 4 quarter hours equal one month of experience; 150 hours of vocation education equal one month of experience). Special Note: "High school diploma equivalent" means one of the following: 1) a G.E.D.; 2) completion of any basic adult education course equivalent to 480 class hours (16 weeks at 30 course hours per week); 3) acceptance in full standing by an accredited college or university; 4) highest grade of school completed plus an amount of paid or volunteer experience that totals 12 years and includes basic clerical tasks such as greeting clients, answering phones, typing, filing, sorting mail, entering data, receiving payments, making change, or maintaining logs. Some positions in this class may require the incumbent to operate motor vehicles. Such positions require that the applicant possess a regular driver's license and be 18 years of age or older. Some position in this class may require skill in typing. Recruitment and selection may include this requirement. Additional Required Information ** PLEASE READ THE FOLLOWING INSTRUCTIONS & INFORMATION CAREFULLY ** THIS RECRUITMENT IS FOR ALASKA RESIDENTS ONLY This recruitment is open to Alaska Residents only. Applicants must meet Alaska Residency Requirements in order to be considered for employment at this time. LEGAL EMPLOYMENT The State’s online recruitment system, Workplace Alaska, requires applicants to certify that they have a legal right to accept employment in the United States. It is the responsibility of the employee to maintain the appropriate documentation to accept or continue legal employment. The State of Alaska does not function in the role as an employer sponsor. APPLICATION NOTICE You can ONLY apply for this position through Workplace Alaska website or via hardcopy (paper) application. If you accessed this recruitment bulletin through a job search portal such as AlaskaJobs or any other database, you MUST use a Workplace Alaska online or hardcopy application to successfully apply. Instructions on how to apply with Workplace Alaska may be found on the Workplace Alaska “ How to Apply ” page. Omission of any required documentation listed will result in an incomplete application and you will not receive further consideration. If you’re experiencing problems attaching to your application, or if you simply had forgotten, you may email it to the contact provided below before 5:00 pm of the closing date. Any documents submitted after the posting has closed will not be considered. EDUCATION If post-secondary education is required to meet the minimum qualifications, you must fill in the Education section of the application. If you have not obtained a degree, please indicate the number of units completed. Copies of transcripts are required to verify educational credentials if used to meet the minimum qualifications for a position. Transcripts must be attached at the time of application or submitted to the contact information below prior to the close of recruitment. If you’re unable to attach to your application, email it to the contact provided in the job posting. If email is not an option, please call the contact person to obtain a fax number. SPECIAL INSTRUCTIONS FOR FOREIGN EDUCATION Education completed in foreign colleges or universities may be used to meet the above requirements, if applicable. If utilizing this education you must show that the education credentials have been submitted to a private organization that specializes in interpretation of foreign educational credentials a [Apply at the source ↗](https://www.governmentjobs.com/careers/alaska/jobs/5496441/office-assistant-2-pcn-073071) ## Express confidential interest Alaska politics is a small world. 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