# Network and Telecommunications Specialist 1 — Corrections · Alaska Jobs [← The Board](https://alaskajobs.org/) · [Public safety jobs](https://alaskajobs.org/jobs/public-safety) # Network and Telecommunications Specialist 1 Corrections - **Location** — Anchorage or Juneau, AK - **PCN** — 20-2055 - **Salary** — $2,918.25 Biweekly (Range 19) - **Type** — Full Time - **Open to** — Alaska Residents Only - **Bargaining unit** — General Government - **Timing** — Year-round - **Posted** — 2026-08-10 - **Closes** — 2026-08-24 - **Source** — Workplace Alaska (State of Alaska) (synced) Job Description This position is being recruited in both Anchorage and Juneau; final location is based on the location of the selected candidate. The Department of Corrections, Division of Administration & Support, is recruiting for a Network and Telecommunications Specialist 1 position. Watch Alaska DOC's video here: DOC Extended Cut.mp4 (vimeo.com) What You Will Be Doing: Network Specialists on the DOC Tier 2 helpdesk assist our Technicians with ticket escalations and daily workload. Tickets span a wide variety of issues, from software & hardware troubleshooting break/fix up to diagnosing network outages & planning projects. Specialists work on higher level projects and help maintain work standards for the team. Our Mission, Values, and Culture: The Division of Administrative Services / Information Technology Unit provides essential network security and server support to the line of business operations of the Department in support of its mission to provide secure confinement, reformative programs, and a process of supervised community integration to enhance the safety of our communities Benefits of Joining Our Team: This Unit provides helpdesk support to Alaska's correctional system to ensure appropriate documentation and tracking of all persons placed under the department's custody/supervision. There are more than 5,000 offenders under the department of corrections custody and an additional 5,000+ that are under supervision as assigned by the Alaska Court System. The Working Environment You Can Expect: This position requires troubleshooting throughout the department and may require physical travel to Correctional Institutions and may work with or around incarcerated individuals. The incumbent's office is centrally located in Anchorage or Juneau. Who We Are Looking For: We are interested in candidates who possess some or all of the following position specific competencies: Operating Systems: Knowledge of computer network, desktop, and mainframe operating systems and their applications. Oral and Written Communication: Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral and written presentations; listens to others, attends to nonverbal cues, and responds appropriately Technical Problem Solving: Troubleshoots, diagnoses, analyzes, and identifies system malfunctions to determine the source and cause of the problem. Minimum Qualifications Competency Based Minimum Qualifications Instructions This job class uses competency based minimum qualifications. Please ensure your application (through work history, volunteer experience (duties summary), training, education, licenses, certifications, etc.) supports how you have gained the knowledge, skills, abilities, and behaviors (competencies) and that you possess the minimum required competencies for the job class. Competency Description The competency description(s) listed below have been designed to promote a common understanding of the essential elements of the job class. They highlight the more general and customary knowledge, skills, abilities (KSAs), tasks, and behaviors used to describe the competency. They typically list expectations, as opposed to specific tasks, and are to be used only as parameters and guidelines. A competency’s description is not intended to exclusively define every KSA, task, and behavior needed to successfully meet the competency, but rather to provide the manager/agency with a broad reference of options as to how an applicant can meet the job expectation. Any combination of education and/or experience that provides the applicant with competencies in: Configuration Management: Knowledge of the principles and methods for planning or managing the implementation, update, or integration of information systems components. Learning: Uses efficient learning techniques to acquire and apply new knowledge and skills; uses training, feedback, or other opportunities for self-learning and development. Network Management: Knowledge of the operation, management, and maintenance of network and telecommunication systems and linked systems and peripherals. Technical Problem Solving: Troubleshoots, diagnoses, analyzes, and identifies system malfunctions to determine the source and cause of the problem. Equivalent to those typically gained by: Training in computer science, information technology, computer engineering, or a similar field or experience in monitoring networks, documenting network problems, and providing technical support to network users. Special Note: “Competencies” means a combination of interrelated knowledge, skills, abilities, and behaviors that enable a person to act effectively in a job or situation. “Typically gained by” means the prevalent, usual method of gaining the competencies expected for entry into the job. “Training” means the process of acquiring knowledge and skills through instruction. It includes instruction through formal and informal methods (such as classroom, on-line, self-study, and on-the-job), from accredited and unaccredited sources, and long-duration (such as a post-secondary degree) and short-duration (such as a seminar) programs. “Professional experience” means work that is creative, analytical, evaluative, and interpretive; requires a range and depth of specialized knowledge of the profession's principles, concepts, theories, and practices; and is performed with the power or right to decide or act according to one's own judgment. “Progressively responsible” means indicating growth and/or advancement in complexity, difficulty, or level of responsibility. Additional Required Information REQUIRED DOCUMENTS If selected for an interview, the applicant must provide the following: Pre-Employment Certification (to be provided upon scheduling of interview) Copy of updated resume List of professional references SPECIAL NOTICES Travel within the state to troubleshoot computer and possible network related issues to both Institutions and Probation Offices. LEGAL EMPLOYMENT The State’s online recruitment system, Workplace Alaska, requires applicants to certify that they have a legal right to accept employment in the United States. It is the responsibility of the employee to maintain the appropriate documentation to accept or continue legal employment. The State of Alaska does not function in the role as an employer sponsor. EDUCATION If post-secondary education is required to meet the minimum qualifications, you must fill in the Education section of the application. If you have not obtained a degree, please indicate the number of units completed. Copies of transcripts are required to verify educational credentials if used to meet the minimum qualifications for a position. Transcripts can be attached at the time of application or provided at the time of interview. DRIVER'S LICENSE REQUIREMENT Applicants must possess a valid driver's license. Proof of licensure will be required prior to reporting to duty. SPECIAL INSTRUCTIONS FOR FOREIGN EDUCATION Education completed in foreign colleges or universities may be used to meet the minimum qualifications listed above. If utilizing this education, you must show that the education credentials have been submitted to a private organization that specializes in the interpretation of foreign educational credentials and that such education has been deemed to be at least equivalent to that gained in conventional U.S. education programs; or an accredited U.S. post-secondary institution reports the other institution as one whose transcript is given full value, or full value is given in subject areas applicable to the curricula at the post-secondary institution. It is your responsibility to provide such evidence when applying. WORK EXPERIENCE If using work experience not already documented in your application, also provide the employer name, your job title [Apply at the source ↗](https://www.governmentjobs.com/careers/alaska/jobs/5443284/network-and-telecommunications-specialist-1-pcn-20-2055) ## Express confidential interest Alaska politics is a small world. 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Decline, and they never learn who asked. ## More on the board - [Fire & Gas Electrical Apprentice (Rotational Schedule) - PRU014X](https://alaskajobs.org/job/fire-gas-electrical-apprentice-rotational-schedule-pru014x-18925) — Worley - [Firefighter/Mechanic Trainee](https://alaskajobs.org/job/firefighter-mechanic-trainee-5442936) — North Slope Borough — Fire - [Payroll Services Supervisor](https://alaskajobs.org/job/payroll-services-supervisor-5443371) — Corrections [More about Corrections →](https://alaskajobs.org/employers/corrections) [Public safety jobs →](https://alaskajobs.org/jobs/public-safety) [Jobs in Juneau →](https://alaskajobs.org/jobs/juneau) [All Alaska jobs →](https://alaskajobs.org/) Posted on Alaska Jobs — the daily board for Alaska public-sector work. https://alaskajobs.org/job/network-and-telecommunications-specialist-1-5443284 --- Markdown mirror of https://alaskajobs.org/job/network-and-telecommunications-specialist-1-5443284 · full index: https://alaskajobs.org/llms.txt