# Eligibility Technician 3 — Health · Alaska Jobs [← The Board](https://alaskajobs.org/) · [Healthcare jobs](https://alaskajobs.org/jobs/healthcare) # Eligibility Technician 3 Health - **Location** — Multiple Locations, AK - **PCN** — 068419M - **Salary** — $31.54 - $47.31 Hourly (Range 16) - **Type** — Full Time - **Open to** — Department Employees Only - **Bargaining unit** — General Government - **Timing** — Year-round - **Posted** — 2026-11-06 - **Closes** — 2026-11-17 - **Source** — Workplace Alaska (State of Alaska) (synced) Job Description Welcome to the Department of Health! We’d be delighted to have you join our team. If you envision yourself in this role and are ready to start an exciting career with us, apply today! This position is open to current Department of Health employees only. Please check the definition below to determine if you qualify. These positions are currently located in Anchorage and Wasilla . These positions may be in Anchorage, Bethel, Fairbanks, Homer, Juneau, Kenai, Ketchikan, Kodiak, Nome, Sitka and Wasilla , depending upon the location of the most qualified candidate. What you will be doing: As an Eligibility Technician 3, you will act as a lead worker and work closely with supervisors and team members to support staff development and daily operations. This role is performed at the first level below the unit supervisor and assists in training and guiding eligibility staff while ensuring eligibility decisions are accurate and timely. An Eligibility Technician 3 provides consistent customer service to clients and partner agencies, maintains a confidential caseload, reviews cases, and interprets policies. This position also assists with fair hearings and supports eligibility staff and supervisors while managing multiple tasks and competing priorities. Our organization, mission, and culture: The Division of Public Assistance is committed to promoting self-sufficiency and providing basic living expenses to Alaskans in need. At the Division of Public Assistance, we work for the common good of, and earn the respect of, the clients, families and communities we serve. We honor cultural, geographic and economic diversity and seek community involvement in our decisions and service delivery. The benefits of joining our team: The Division of Public Assistance is devoted to developing and sustaining a quality workforce by providing staff training and encouraging career advancement within the agency. You will have the opportunity to develop skills and build knowledge and competencies to assist you in your future career goals. We believe you can work your way through the ranks and into the Policy, Administrative and/or Leadership teams within our agency. We provide a competitive benefit package, flexible work schedules and job stability. The working environment you can expect: The position may be in Anchorage, Bethel, Fairbanks, Homer, Juneau, Kenai, Ketchikan, Kodiak, Nome, Sitka and Wasilla, depending on the location of the most qualified candidate. This position joins a statewide team in local Public Assistance offices across the state. You will work with other well-trained staff that support our agency mission and values in an environment of mutual respect and trust, where management believes the staff is the agency’s most valuable resource and encourages them to participate in decisions affecting their work. We honor cultural, geographic, and economic diversity. Who we are looking for: The ideal candidate will possess some or all of the following position-specific competencies in addition to the minimum qualifications listed below: Adaptability: Adjusts planned work by gathering relevant information and applying critical thinking to address multiple demands and competing priorities in a changing environment. Analytical Thinking/Problem Solving: Uses a logical, systematic, sequential approach to address problems or opportunities or manage a situation by drawing on one’s knowledge and experience base and calling on other references and resources as necessary. Developing Others: Develops the ability of others to perform and contribute to the organization by providing ongoing feedback and by providing opportunities to learn through formal and informal methods. Interpersonal Skills: Shows understanding, friendliness, courtesy, tact, empathy, concern, and politeness to others; develops and maintains effective relationships with others; may include effectively dealing with individuals who are difficult, hostile, or distressed; relates well to people from varied backgrounds and different situations; is sensitive to cultural diversity, race, gender, disabilities, and other individual differences. Technical Competence: Uses knowledge that is acquired through formal training or extensive on-the-job experience to perform one's job; works with, understands, and evaluates technical information related to the job; advises others on technical issues. To view the general description and example of duties for this job class, please go to the following link and search for Eligibility Technician 3 : https://www.governmentjobs.com/careers/Alaska/ classspecs Minimum Qualifications One year of experience as an Eligibility Technician 2 with the State of Alaska or the equivalent with another employer; OR One year performing similar work that developed knowledge and skills in applying program requirements to diverse situations, conducting interviews, and gathering information in order to obtain and verify information while working with client customers in stressful situations. Substitution: Post-secondary education in such fields as sociology, social work, psychology, counseling, human services, vocational rehabilitation, developmental disabilities, behavioral sciences, business, public administration, or accounting may substitute for the required experience (undergraduate credits: 2.67 semester/4 quarter hours = 1 month). Additional Required Information At the time of the interview, please provide the following: Three (3) professional references, whom we may contact by phone, are required. One (1) of these references must be your current or most recent supervisor, if not already provided in the application. Current performance evaluation, if available. A copy of academic transcripts (unofficial is okay; please ensure that the institution name/URL is listed on the transcripts) is used to support that you meet the minimum qualifications competencies. Please read the information below carefully. This applies to your application submission. SUPPLEMENTAL QUESTIONS For your application to be evaluated, you must answer the Supplemental Questions. CLASSIFICATION This position is currently under review as part of the Public Assistance Field Services Study; therefore, the title and/or pay range currently assigned may be subject to change upon implementation of this class study. EDUCATION To verify education is being used to meet and/or support the required minimum qualifications/competencies, you must fill in the Education section of the application If you have not obtained a degree, please indicate the number of units completed Copies of transcripts are required to verify educational credentials used to meet or support the minimum qualifications/competencies for a position and are required with each application (Unofficial is okay; please ensure the institution/URL name is listed on the transcripts) Transcripts can be attached at the time of application or provided at the time of interview; if not, transcripts will be required before employment. SPECIAL INSTRUCTIONS FOR FOREIGN EDUCATION If education is completed in a foreign college or university, it may be used to meet the above requirements, if applicable. If utilizing this education, you must show that the education credentials have been submitted to a private organization that specializes in the interpretation of foreign educational credentials and that such education has been deemed to be at least equivalent to that gained in conventional U.S. education programs or an accredited U.S. state university reports the other institution as one whose transcript is given full value, or full value is given in subject areas applicable to the curricula at the state university. It is your responsibility to provide such evidence when applying. The omission of the required documentation listed will result in an incomplete application, and you will not receive further consideration. WORK EXPERIENCE When using work experience not documented i [Apply at the source ↗](https://www.governmentjobs.com/careers/alaska/jobs/5542444/eligibility-technician-3-pcn-068419m) ## Express confidential interest Alaska politics is a small world. If you can't be seen job-hunting, submit a sealed interest : the employer sees only your alias and pitch. Your name and contact stay sealed until they request an introduction and you approve it . Decline, and they never learn who asked. ## More on the board - [Client Care Coordinator (CCC) I / II / III](https://alaskajobs.org/job/client-care-coordinator-ccc-i-ii-iii-2026-otz-282) — Maniilaq Association - [Clinical Director of Behavioral Health](https://alaskajobs.org/job/clinical-director-of-behavioral-health-2026-otz-283) — Maniilaq Association - [Dental RN Case Manager](https://alaskajobs.org/job/dental-rn-case-manager-2026-otz-281) — Maniilaq Association [What this role pays in Alaska →](https://alaskajobs.org/salaries/eligibility-technician) [More about Health →](https://alaskajobs.org/employers/health) [Healthcare jobs →](https://alaskajobs.org/jobs/healthcare) [Statewide & remote jobs →](https://alaskajobs.org/jobs/statewide) [All Alaska jobs →](https://alaskajobs.org/) Posted on Alaska Jobs — the daily board for Alaska public-sector work. https://alaskajobs.org/job/eligibility-technician-3-5542444 --- Markdown mirror of https://alaskajobs.org/job/eligibility-technician-3-5542444 · full index: https://alaskajobs.org/llms.txt